Data and Intelligence Analyst

About the job.

National Highways have an excellent opportunity for a Data and Intelligence Analyst to join our team in the Northwest region. The Data and Intelligence Analyst will undertake reporting and data analysis activities, in order to drive intelligence and produce recommendations that support Operations investment and planning decision making, supporting the day-to-day activities within Operations as well as driving performance improvements.

• Gather, analyse, and monitor relevant data from a variety of sources to explore patterns, cause and effect and trends within the business.
• To work with regional and wider National Highways stakeholders to define data sets that support business decision making and assist in driving improvements in performance and data management processes, whilst championing data quality and integrity.
• To identify areas for further analysis and produce performance and service insights to support and improve Operations decision-making and improve performance against its Key Performance measures.
• Produce management information for Operations to support performance reporting at both a national and regional level to support both internal / external stakeholders (such as ORR, DfT, etc).
• Apply and, where appropriate, enhance and/or develop analysis, and decision-making support tools, which demonstrate good industry practice.

About you.

• Practical knowledge of data analysis and performance reporting
• Experience in dealing with multiple stakeholders
• Good presentations and communication skills
• Excellent prioritisation skills
• Experience in working with varied sets of data to extract meaningful business and performance insights.

About us.

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.