Data Governance, Compliance & Security Lead

Job Overview

About The Role

Over the past 12 months, AO has seen incredible growth, and with ambitious plans ahead, now’s the perfect time to bring in our first-ever Data Governance, Security & Compliance Lead. This is a brand-new, game-changing role that sits at the heart of our data strategy.

Reporting into our Head of Data, you’ll take the lead on shaping and delivering our group-wide approach to Data Security, Compliance and Governance. Your work will help AO unlock the full potential of our data—making sure it’s high-quality, reliable and trusted across the business.

This is your chance to build something from the ground up.

You’ll bring together strategy, stakeholders and solutions under one roof, creating a future-fit data foundation that supports AO’s next chapter. It’s a hands-on leadership role where you’ll define the roadmap, deliver the solutions, and make the case for scaling the team as we grow.

If you’re ready to make a real impact and own something big, this could be the role for you.

Here's What You Can Expect To Be Doing

We’re on a mission to build a data platform that’s secure, compliant and trusted—and we need someone to lead the charge. As our first Data Governance, Security & Compliance Lead, you’ll shape how AO protects and manages data across our entire business.

From Data Science and Engineering to Analytics, you’ll embed best practice into our 24/7 operations and every change project we run. You’ll work closely with other Data leads and partner with teams across AO—from Retail and Logistics to Mobile and Recycling—to make sure your strategy lands and delivers real value.

This is a hands-on leadership role. You’ll define the roadmap, lead change, and manage a portfolio of projects that improve how we govern data—across people, processes and tech. You’ll engage with stakeholders, vendors and third parties to keep our data capabilities sharp and scalable.

You’ll bring deep experience in governance, security and compliance, ideally from a similar role or team. You’ve led data projects, delivered clear ROI, and know how to drive results in a fast-paced environment. You’re a creative problem-solver with an eye for detail, and you know how to turn complex ideas into clear, compelling messages—whether you’re talking to tech teams or senior leaders.

If you’re ready to build something big, influence across the business, and help AO stay future-fit, we’d love to hear from you.

A Few Things About You

• Lead the charge on defining and delivering AO’s Data Governance, Security & Compliance strategies—making sure we’re set up for a data-driven future.
• Own the roadmap and drive the projects that bring your strategy to life, from design to delivery.
• Get stuck in—you’ll be hands-on with implementing standards, tools and third-party tech.
• Take ownership of audit points, risk registers and security requirements for the Data team.
• Solve problems with impact—propose and deliver solutions to close audit gaps, building the case for extra resource where needed.
• Build the model—create and roll out our operating framework across Tech and the wider business.
• Shape the conversation—chair the Data Governance Board and evolve its structure to meet changing business needs.
• Set the standard—define data processes, best practices and design patterns, and make sure they’re followed across AO.
• Drive awareness—lead literacy initiatives to embed governance, security and compliance into our culture.
• Influence at every level—build strong relationships with senior leaders, stakeholders and teams across AO.
• Champion capability—oversee training and upskilling in the latest data practices.
• Collaborate deeply with Data Science, Engineering, Platform and Analytics teams to keep governance front and centre.
• Manage partnerships—work closely with vendors, stakeholders and third-party providers to keep our data capabilities sharp.
  
  

A Bit About Us

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks!
  
  

To see all our benefits and perks, visit our AO Benefits page.