CTI Digital

Default Head Office

Company
Location
Manchester, England, United Kingdom
Posted At
9/2/2025
Description

Application Deadline: 22 September 2025

Department: Hosting

Location: Manchester

Description

About CTI
Join 150+ strategists and specialists who refuse to settle, creating bold digital experiences for ambitious brands since 2004. We're a full-service digital agency delivering strategic consultancy, web development, and digital marketing to drive demand online. Using over two decades of industry experience, we provide next-gen solutions as part of lasting partnerships with hundreds of clients from Chester Zoo and Zip World to Balfour Beatty and Mind.

What makes us different
  • We break new ground. You'll work on innovative projects using the latest technologies before they hit the mainstream. We celebrate calculated risks and learn fast from every experiment.
  • We get stuck in together. We have genuine collaboration across all departments. Your ideas matter here, regardless of your role or how long you've been with us.
  • We stay curious. Continuous learning is essential. You'll have dedicated time and budget for development, working alongside industry experts who are genuinely invested in your success.
  • We own it. Full accountability and autonomy over your work means you'll build client relationships, see real-world impact, and be recognized when you go the extra mile.
You'll join our Hosting & Infrastructure function, working across our hosting platforms and CTI's internal systems. We support a mix of cloud-native environments, managed infrastructure, and continuous improvement projects. The team operates with a strong focus on uptime, performance, and automation, with close links to client support, delivery teams, and the wider tech group. This is a hands-on role with a strong Azure focus, but we'll also draw on your broader platform and infrastructure experience.

What you’ll be doing

As a Platform Engineer, you'll take ownership of the infrastructure that powers our client-facing platforms and internal systems, with a focus on Azure, automation, and reliability. You'll work across cloud environments, hosting tools, and monitoring systems to ensure uptime, scalability, and performance.

As a Platform Engineer, you will:

  • Maintain and optimize cloud infrastructure in Azure (and some AWS).
  • Automate provisioning, deployment, and patching using Terraform, PowerShell, or scripting.
  • Manage web hosting environments, including Linux servers and Plesk.
  • Support platform security, backup processes, and access control.
  • Respond to incidents, service alerts, and client escalations, including 24/7 rota participation.
  • Monitor system performance and identify areas for improvement.
  • Create and maintain platform documentation and runbooks.=
  • Collaborate with support, delivery, and engineering teams to improve platform stability and speed.

What experience you need to be successful

To thrive as a Platform Engineer, you'll need a combination of hands-on technical expertise and a proactive mindset. You're someone who loves to get stuck in and enjoys solving problems, documenting solutions, and improving systems.

Key skills and experience include:
  • Experience in a technical infrastructure, platform, or hosting support role.
  • Hands-on experience with Azure, and ideally some exposure to AWS.
  • Good knowledge of Linux, Plesk, and common hosting stack elements like DNS, SSL, and web/email services.
  • Comfort working with infrastructure-as-code, scripting, and deployment automation.
  • Strong communication skills, with the confidence to engage with both technical and non-technical users.
  • Experience with tools like Cloudflare, Atlassian Suite (Jira, Confluence), and monitoring systems.
  • Bonus: knowledge of networking principles, Microsoft 365, or backup/DR solutions.
We're challenging the 'Gender Confidence Gap,' which suggests that individuals will only apply for a job if they meet 100% of the criteria. Some of our best hires didn't check every box in the role description, so if you were about to rule yourself out, we still encourage you to apply! Learn more about our commitment to equality, diversity, and inclusion here.



What's in it for you?

🏖️28 days annual leave, in addition to the bank holidays
🏠Hybrid-working - we’re in the office twice a week
👶Workplace nursery scheme
🏥Health cash plan
🚴Cycle-to-work scheme
⏰Flexible working hours
🧠Employee well-being and mental health programme
🐶Relaxed working environments - office dogs welcome!
🎉Company socials and lots of fun!
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