Delivery Lead

Onsite Delivery Lead - Job Description

Responsibilities

Delivery Leadership

• Lead Agile delivery programs independently, ensuring successful execution across various commercial models (Fixed Price, T&M, Outcome-based).
• Manage delivery units ranging from €10M–€30M with team sizes of 100–300 professionals.
• Resolve day-to-day delivery impediments with a hands-on, solution-oriented approach.
• Support delivery readiness by identifying, onboarding, and mentoring talent (individuals and squads).

Solutioning and Technology Support

• Participate in customer conversations to support solutioning with conceptual architecture and delivery plans.
• Stay updated on digital trends such as SRE, automation testing, predictive analytics, AI, and DevOps.
• Provide technical support across backend, frontend, data, and DevOps stacks.

People Management

• Ensure squad members are integrated into both HCL and customer environments.
• Support career development, mentoring, and servant leadership practices.
• Facilitate integration of onsite teams with the parent organization through sprint meetups, upskilling, and cross-skilling initiatives.
• Collaborate with local agencies and universities to support future talent acquisition.

Agile Delivery Practices

• Deliver programs using SCRUM, Spotify, Kanban, or Story Points-based techniques.
• Guide teams on estimation, Agile ceremonies, and creation of Definition of Done (DoD) and Definition of Ready (DoR).
• Identify and resolve delivery impediments with practical, hands-on experience.

DEX (Delivery Excellence)

• Constructively challenge teams and customers on delivery execution, scope, and timelines.
• Provide practical solutions and demonstrate a “thinking on feet” approach.

Operational and Financial Management

• Support tracking of revenue, margin, ARC, and utilization for assigned programs.
• Coordinate delivery, customer communication, and internal stakeholder engagement.
• Manage delivery teams of 100–300 FTEs across onsite and offshore locations with revenue responsibility of €10M–€30M.

Customer and Stakeholder Engagement

• Manage customer and team communications to ensure Agile practices are followed.
• Support Agile governance frameworks to measure delivery progress.
• Lead teams with a servant leadership mindset and foster collaborative working environments.

Qualifications

Required

• 12–20 years of experience in IT delivery roles.
• Proven ability to run Agile delivery programs independently.
• Strong communication and stakeholder management skills.
• Experience managing delivery units of €10M–€30M with 100–300 team members.
• Hands-on experience across backend, frontend, data, and DevOps technologies.
• Familiarity with Agile methodologies including SCRUM, Spotify, Kanban, and Story Points.
• Practical experience in resolving delivery impediments.

Preferred

• Experience working with startup or small teams contributing to successful delivery.
• Awareness of digital transformation trends such as SRE, automation testing, AI, and predictive analytics.
• Exposure to talent development through partnerships with universities and local agencies.

Other Requirements

• Ability to support onboarding and mentoring of delivery squads.
• Servant leadership mindset with a focus on team integration and growth.
• Experience in Agile governance and delivery measurement.
• Ability to challenge delivery norms and provide actionable solutions.