Delivery Manager

Delivery Manager (Research Computing)

IT Services

Salary: £48,235 - £57,255 per annum

Contract: Full Time, Permanent

We have an exciting opportunity to join the IT Services Department as a Delivery Manager, focused on Research Computing specific initiatives. If you a highly skilled agile practitioner, passionate about delivering quality products, innovation, and continuous improvement? Join our dynamic team at the University of Oxford and help shape the future of research infrastructure and services our world-renowned institution.

About Us

Are you ready to shape the future of world-class research? Join the University of Oxford—a globally renowned centre of excellence and innovation. Our research tackles some of the most pressing challenges of our time, from reducing carbon emissions to developing life-saving vaccines. As we transform the digital services that power this work, we’re looking for a skilled and energetic [role] to help drive this change.

At Oxford, you’ll be part of a vibrant, interdisciplinary community where your work contributes to real-world solutions and lasting global impact. If you're passionate about enabling research that changes lives, we want to hear from you.

About IT Services

Our department plays a central role in supporting the University’s academic and administrative functions. We work collaboratively across departments, delivering reliable, secure, and innovative technology solutions that enable teaching, learning, research, and operations. Joining us means being part of a supportive and forward-thinking team that’s driving transformation and digital excellence across the University.

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:

• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• A commitment to hybrid and flexible working to suit your lifestyle.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.

About the Role

• We are seeking an experienced Delivery Manager to oversee and coach our Research Computing teams (expected to focus on Trusted Research Environment (TRE) and RFS (Research File Service) in delivering platforms and services through a product mindset approach and a discipline of continual improvement.
• As the University transitions to product delivery as part of a digital transformation initiative, this role will be critical to ensuring the TRE and RFS teams have optimised ways of working and supporting tools in place to fulfil the vision of the products, platforms and services.
• The successful candidate will have responsibility for liaising between technical and non-technical teams, managing stakeholder expectations, communicating at different levels of the University, whilst enabling effective, agile change management in response to user requirements.

About You

We are looking for someone who can demonstrate the following:

• Substantial experience as an agile delivery manager or similar within a digital service or product management context
• Understanding in depth of continual service improvement methodologies and toolsets (e.g. AgilePM, Scrum, Kanban, or Lean), preferably within an IT service management environment.
• Experience of the configuration and use of tools, such as Azure DevOps, for the management of backlogs, roadmaps, backlogs, user stories, planning, and reviews.
• Proven engagement, influencing and negotiation skills, applicable to working with both technical teams and senior stakeholders.
• Excellent communication skills, including the presentation of complex ideas to audiences both technical and non-technical, and the production of accurate written documentation.

Application Process

To apply, please upload:

• A covering letter/supporting statement
• Your CV
• The details of two referees

The closing date for applications is 12 noon on Monday 18 August 2025

Interviews will take place on the week commencing 1 September 2025 and will be held in person in central Oxford.