Delivery Project Executive
Company
Location
Weston-Super-Mare, England, United Kingdom
Posted At
7/18/2025
Advertise with us by contacting: [email protected]
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with IBM. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Your Role And Responsibilities
The Delivery Project Executive is responsible for the successful service delivery on the assigned accounts. Manages the various IBM, business partners, vendors and customer teams across the globe to achieve the planned outcomes. Is experienced in Platform Management on Hybrid Cloud and in resolving complex customer issues and problems. Has the technical apptitude to understand platform technical issues and lead the team to resolution. Liases between the customer / account teams and their technical teams on the project. Is proactive and communicates clearly and effectively. Leads all involved teams maintaining high team moral. Is responsible for delivering the contracted services in accordance with the contract, meeting / exceeding all SLAs / SLOs, leading incident, problem, service request management and RCA, providing the required IBM and Customer reporting.
Required Technical And Professional Expertise
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Your Role And Responsibilities
The Delivery Project Executive is responsible for the successful service delivery on the assigned accounts. Manages the various IBM, business partners, vendors and customer teams across the globe to achieve the planned outcomes. Is experienced in Platform Management on Hybrid Cloud and in resolving complex customer issues and problems. Has the technical apptitude to understand platform technical issues and lead the team to resolution. Liases between the customer / account teams and their technical teams on the project. Is proactive and communicates clearly and effectively. Leads all involved teams maintaining high team moral. Is responsible for delivering the contracted services in accordance with the contract, meeting / exceeding all SLAs / SLOs, leading incident, problem, service request management and RCA, providing the required IBM and Customer reporting.
Required Technical And Professional Expertise
- 10 years of experience managing platform services, including experience on:
- Cloud platform support services and hybrid cloud technologies
- Infrastructure monitoring, alerting, patching, backup and restores
- ITSM activities (incident, problem, change and service request management)
- Platform SLAs / SLOs management
- Customer Reporting
- Risk management
- Root Cause Analysis (RCA) process
- Certificate, secret, key, token renewal management
- Annual DR tests management
- Capacity management and patch management
- Contract / SOW delivery
- Financial health management
- Cloud certification at a foundational level
Advertise with us by contacting: [email protected]
Hunt UK Visa Sponsors
Copyright © 2025