Job Overview
Are you an experienced and ambitious Allied Health Professional with a passion for musculoskeletal care? This is your chance to step into a pivotal role at the RUH Bath, where you’ll lead our high-impact Musculoskeletal Outpatient Therapy Service, ensuring excellent patient outcomes and driving forward a culture of continuous improvement.
In This Role, You Will
- Provide dynamic leadership in both clinical and managerial aspects of the MSK service, working to wait targets, improve patient outcomes and enhance digital processes.
- Retain a specialist MSK caseload, dedicating 20% of your time to complex clinical work, while also developing innovative pathways that improve patient outcomes.
- Drive performance by fostering a collaborative culture, benchmarking service quality to national standards, and leading quality improvement initiatives.
- Develop workforce capability by empowering your team, ensuring high morale, and cultivating a strong, patient-centered environment.
As Deputy to the Head of Therapies for outpatients, you’ll play a key role in strategic decision-making, service innovation, and quality improvement, while positively impacting musculoskeletal care in our community. If you’re a confident communicator, strategic thinker, and skilled clinician ready to shape the future of MSK therapy services, this is the job for you.
Main duties of the job
As Deputy Head of Therapies for Outpatients, your primary duty will be to oversee the day-to-day clinical and managerial operations of Adult Physiotherapy and Occupational Therapy outpatient services. This includes coordinating caseloads, reallocating work as needed, and ensuring adherence to patient safety protocols, quality standards, and wait times. You will manage and coach Team Leads, handling staff performance, development, and health and safety requirements.
A crucial aspect of the role is to lead service innovation and continuous improvement. You will guide the team in developing pathways for MSK patients and implementing digital solutions, such as the digitisation of referral processes, to streamline care.
You’ll also maintain a clinical caseload, focusing on complex MSK cases for around 20% of your time, and work with multi-professional teams to deliver integrated, evidence-based care.
In addition, you’ll support financial performance by optimising resource allocation, minimising costs, and contributing to budget management. You will also have a key role in clinical governance, developing quality initiatives, managing risk, investigating complaints, and ensuring compliance with national guidelines. The role requires strong communication skills to liaise effectively with internal and external stakeholders, promote service improvements, and maintain collaborative relationships across departments, contributing to the Trust’s wider strategic goals.
Working for our organisation
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are proud to be in the top 20 best hospitals to work for in the country.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Detailed Job Description And Main Responsibilities
Please see the job description for more information. I strongly encourage candidates to reach out ahead of applying.
Person specification
Qualifications & Training
Essential criteria
- Degree in Physiotherapy or Occupational Therapy
- Relevant postgraduate education to Master’s level or Level 7 Leadership and Management diploma
Desirable criteria
- Advanced Practice qualification
- Completion of postgraduate Master’s level education in Leadership / Management
Knowledge & Experience
Essential criteria
- Experience of managing a clinical outpatient service and delivering key access targets
- Proven team working and leadership skills in a multidisciplinary environment
- Experience of leading and managing people and service change management
- Experience of quality improvement and service evaluation through audit/research
- Proven, relevant clinical experience within the field of MSK Outpatients
Desirable criteria
- Experience in the delivery of NHS digital transformation
Values
Essential criteria
- Values and respects others, treats everyone as an individual, is non-judgemental
- Motivated to be genuinely kind and caring
- Helps and co-operates with colleagues
- Pro-active and takes responsibility
- Willing to learn, open to change
- Takes pride in themselves, their appearance, their role and where they work.
Specific Skills
Essential criteria
- Excellent written, oral and presentation skills, including the preparation of reports and papers for internal and external use as required.
- In-depth knowledge of a range of musculoskeletal therapies, with evidence of the management of a specialist caseload
- The ability to communicate, negotiate and influence across a wide number of people from Trust senior staff, colleagues, staff and patients/carers
- Influencing and enabling others to perform and of effective performance management
Desirable criteria
- Developing and implementing business cases and service development plans
- Translating national policy and guidance into local service level delivery
Physical Skills & Emotional Effort
Essential criteria
- High emotional effort to respond effectively to changing demands
- High emotional effort to persuade clinicians to change practice
- High emotional effort required when dealing with complainants and/or their relatives who may themselves be either highly emotional or angry
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
- JD/PS (PDF, 272.9KB)
- Join the RUH (PDF, 1.1MB)
Further details / informal visits contact
Name Scott Buxton Job title Head of Therapies Email address
[email protected]