Deputy Manager Sunderland
Company
Location
Sunderland, England, United Kingdom
Posted At
7/18/2025
Advertise with us by contacting: [email protected]
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Description
Job Overview
We support and enable people to live a life without limits. If you like doing something different each day and truly care about people – this role is for you!
We seek a Deputy Manager who is passionate about, and thrives on, making a real and positive difference to the lives of our clients. In this role you will be leading, developing, and supporting people with learning disabilities to live a healthy and happy life. Our supported living services are based mainly in the SR4 and SR5 areas of Sunderland. Holding a valid UK driving license and your own car is essential.
Experience in working in a CQC registered service is desirable, having experience in deputy or other management role and using British sign language is also desirable.
St Anne’s Community Services has become one of the largest and most respected charities in the North of England. Bringing creativity and a can-do approach, all our employees embody our values being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD). We support nearly 2,000 vulnerable adults in specialist residential, supported living and outreach services, enabling them through exceptional care and support to live their best possible life.
Main duties of the job
What We Require From You
St. Anne's wants to reward its employees for their hard work. Employee benefits include;
No two days in this role will be the same, as the Deputy Manager some of your duties will be:
Experience
Desirable criteria
Essential criteria
We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles.
St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 3 if you require any reasonable adjustments.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
Name Karen Armstrong Job title First Line Manager Email address [email protected] Additional information
[email protected]
We support and enable people to live a life without limits. If you like doing something different each day and truly care about people – this role is for you!
We seek a Deputy Manager who is passionate about, and thrives on, making a real and positive difference to the lives of our clients. In this role you will be leading, developing, and supporting people with learning disabilities to live a healthy and happy life. Our supported living services are based mainly in the SR4 and SR5 areas of Sunderland. Holding a valid UK driving license and your own car is essential.
Experience in working in a CQC registered service is desirable, having experience in deputy or other management role and using British sign language is also desirable.
St Anne’s Community Services has become one of the largest and most respected charities in the North of England. Bringing creativity and a can-do approach, all our employees embody our values being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD). We support nearly 2,000 vulnerable adults in specialist residential, supported living and outreach services, enabling them through exceptional care and support to live their best possible life.
Main duties of the job
What We Require From You
- It is essential that you have a driving licence and access to a car
- Minimum Level 3 or above Diploma in Health & Social Care or able to work towards
- Experience of working in a supported living or domiciliary care setting
- Experience of working in a CQC registered service is desirable
- Management / Leadership experience (essential) and qualification (desirable)
- A caring nature with ability to give everyone a personal approach
- Flexible and adaptable to changes at short notice
- Work well under pressure without negative impact to those around you
- Warm, approachable, and engaging personality
- Respect everyone, treating others as you would expect to be treated
- Resilient and adaptable to differing needs of colleagues and clients
- Working knowledge of relevant legislation such as the Health & Social Care Act and Quality Care Standards
- Experience of leading and motivating teams
- Ability to effectively drafting rosters, maintaining, and monitoring paperwork ready for audit.
- Experience in reviewing and drafting support plans, risk assessments, and other key client documents
- Using British Sign Language is desirable
St. Anne's wants to reward its employees for their hard work. Employee benefits include;
- Rising annual leave each year to a maximum of 33 days (including statutory holidays)
- 24 Hour Employee Assistance Programme
- Continuous opportunities for ongoing training and career development
- Cycle To Work scheme
- Refer A Friend recruitment initiative
- Flexible working opportunities (where applicable) upon successful completion of probation period
- Group Personal Pension Scheme
- Discounted income protection scheme
- Free car parking at most services
- Free life assurance cover
No two days in this role will be the same, as the Deputy Manager some of your duties will be:
- Supervise care staff and take charge of the service in absence of the Registered Manager
- Raising awareness of Company policies and procedures and standards set by the Regulatory Body to staff members
- Establishing a connection with clients (and their team members) to ensure they are happy and content with the service
- Responsible for promoting and safeguarding the wellbeing of clients
- Provide regular supervision and annual appraisals in accordance with company policies and standards set by the Regulatory Body
- Participate in team meetings, supervisions and annual reviews in accordance with Company policy
Experience
Desirable criteria
- Previous experience working in care (employment or carer at home)
Essential criteria
- Care Certificate or required to undertake Care Certificate
- Current driver licence
We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles.
St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 3 if you require any reasonable adjustments.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
- Deputy Manager JD (PDF, 336.6KB)
Further details / informal visits contact
Name Karen Armstrong Job title First Line Manager Email address [email protected] Additional information
[email protected]
Advertise with us by contacting: [email protected]
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