Deputy Team Lead

Deputy Team Lead- Microsoft Platform Services Team

Are you a Deputy Team Lead passionate about leading people, delivering excellent IT services, and shaping the future of Microsoft platforms? Join our dynamic Microsoft Platform Services team within IT Services at the University of Oxford and play a key role in managing critical infrastructure and services that support our world-leading institution.

Dartington House, Oxford

£55,636 – £64,228 per annum

Full Time, Permanent

About Us

Within IT Services, the Microsoft Platform Services team manages and develops the University’s Microsoft-based infrastructure, systems, and applications. We provide services that underpin the daily work of students, researchers, and staff, ensuring our technology remains secure, reliable, and fit for the future. Working in close collaboration across the University, the team is central to delivering technical innovation, service improvement, and resilient IT operations.

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:

• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• A commitment to hybrid and flexible working to suit your lifestyle.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.

About the Role

• As Deputy Team Lead, you’ll provide leadership and line management to part of the Microsoft Platform Services team, supporting the Team Leader to deliver consistent direction across the group. You’ll play a key role in service delivery, acting as Service Delivery Manager for assigned services, leading on service design, improvement, continuity planning, and ensuring that our platforms remain secure and aligned with best practice.
• You will also provide technical leadership, contributing to system strategy, roadmaps, and the adoption of new technologies. From overseeing system design and upgrades to troubleshooting complex issues, you’ll ensure our Microsoft infrastructure supports the evolving needs of the University.
• This role offers a unique opportunity to engage with stakeholders across Oxford, from senior University committees to user groups, shaping the delivery of IT services that impact thousands of students and staff. You will also deputise for the Team Leader when required, gaining exposure to high-level decision-making and leadership.

About You

To succeed in this role, you will have:

• Experience leading or managing technical teams, including staff development and performance management.
• Strong knowledge and hands-on experience with Microsoft infrastructure.
• Familiarity with IT service management processes and best practice.
• Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences.
• Strong organisational and analytical skills, with the ability to manage competing priorities effectively.

The closing date for applications is 12 noon on Friday 28 November.

Interviews will take place on Monday 8 December and will be held in person in central Oxford.