Desktop Support Engineer -Belfast

Why join us?

BlupaceTech is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160+ people in more than 4 countries. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data & Analytics , Field services and more. We are passionate about developing innovative technology solutions that make a difference. We have the expertise and experience to provide custom-tailored solutions for your business, whatever your field may be. Our team is dedicated to providing you with the best possible service, and we are always looking for new ways to improve our products and services. We operate in different locations which includes UK, France, Germany and Belgium.

Where you’ll be working: Looking for Desktop Support Engineer

• It is a Belfast based contractual opportunity, Band 2 engineer.
• Positions -2 Resources for full 40 days (October & November)

-1 Resource for December & January (Weekly once visit for 8 days)

• No Sponsorship provided for this role.
• Required Exp. -3+ yrs

Job Description

Connectivity :

- Install the IT Box in the dedicated office including patching to the required network port

- Manage the access to this office for the users

- Check the Connectivity with client Laptop on WIFI Standard (ITBOX)

- Check the Connectivity with client Laptop on RJ45 (ITBOX)

- Open Ticket incident with IT BOX Team

- Follow the Ticket incident till the complete resolution and Act in consequence (

by local action if requested by central team for example: reboot the ITBOX)

IAM

- Explain the context and guide the user for the right Authentication usage

- DAY 1 and Credential distributions. (Printer need in the local to print individual Credential for the user)

Services :

- Help and inform the users to perform the process of incident declaration and

how to follow it.

Digital Work place

- Day 1 and YUBIKEY distribution to the users

- Yubikey reset (Yubico authenticator software needed )

The Package

• We offer a competitive salary and a great benefits package. Blupace is committed to promoting a diverse, open and collaborative work environment – a place where we can be ourselves and succeed on merit. We believe an environment like this is where ideas can truly flourish and balanced with a healthy dose of fun, it ensures that our people stay and develop.