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Description
Job Summary
As a member of the Communications Team, the post holder will undertake a variety of roles related to NHS Wales Shared Services Partnership's (NWSSP) communications channels and work with colleagues from across the organisation.
The post holder will produce and edit content for NWSSP's internet and intranet pages, as well as designing and producing a variety of documents such as brochures, reports, newsletters, leaflets and posters. The post holder will use their own skills, knowledge and judgement to manage projects.
The post holder will ensure that all NWSSP visual communications are in line with NWSSP branding guidelines, ensure that W3C web standards are met throughout the website, comply with Welsh Language Standards and be mindful of information governance issues.
The post holder will also monitor and develop NWSSP's social media channels and presence.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
Monitor and update NWSSP's social media channels, capturing news from across NWSSP divisions and developing ideas for content and social media campaigns.
Compile, write and edit content for the organisation's internet and intranet pages, using own judgement to ensure that they provide clear, relevant and accurate information for both staff and customers; manage and amend
webpage hierarchy where necessary.
Manage the production of brochures, reports, newsletters, leaflets, posters and other corporate documents for NWSSP. Use own skills and judgement to write and edit copy, ensuring documents are appropriate for purpose and audience.
Deliver communications training to less experienced employees at NWSSP, ensuring that any resources used are appropriate and up to date.
Work with the Communications Manager and the Digital Communications Manager to produce video and photographic material to promote services and their work.
Provide communications support at events, either alone or with Communications Team colleagues.
Ensure sensitive information is handled correctly and not distributed to inappropriate audiences; ensure that public-facing content is suitable for publishing using own judgement and knowledge of work across the organisation.
About Us
Please review the full Job Description for further information.
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Details
Date posted
09 January 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,313 to £26,999 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
043-AC003-0126
Job locations
4-5 Charnwood Court
Heol Billingsley, Parc Nantgarw
Cardiff
CF15 7QZ
Job Description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click 'Apply now' to view in Trac
The successful candidate will be a good communicator with a flair for design, including digital. Experienced in using Adobe design packages, you will contribute to our internal communications channels and websites using design software and content management systems. You will produce and edit content for NWSSPs internet and intranet pages, as well as designing and producing a variety of documents such as brochures, reports, newsletters, leaflets and posters within our branding guidelines meeting accessibility, Welsh language and information governance standards.
The post holder will use their own skills, knowledge and judgement to manage projects. You will be a team player who
will collaborate with different divisions in NWSSP. This is an exciting opportunity to join a well-established team, offering excellent development opportunities as well as the following benefits: The successful candidate will be a good communicator with a flair for design, including digital. Experienced in using Adobe design packages, you will contribute to our internal communications channels and websites using design software and content management systems. You will produce and edit content for NWSSPs internet and intranet pages, as well as designing and producing a variety of documents such as brochures, reports, newsletters, leaflets and posters within our branding guidelines meeting accessibility, Welsh language and information governance standards.
The post holder will use their own skills, knowledge and judgement to manage projects. You will be a team player who will collaborate with different divisions in NWSSP. This is an exciting opportunity to join a well-established team, offering excellent development opportunities and the following benefits. Agile and flexible working 28 days leave plus 8 bank holidays plus options to buy more leave. Leave increases with your level of service. Excellent pay and benefits, including a generous 23.7% NHS pension Employee Assistance Programme Cycle 2 Work scheme Salary sacrifice schemes including home electronics and lease cars Professional development tailored to you
Job Description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click 'Apply now' to view in Trac
The successful candidate will be a good communicator with a flair for design, including digital. Experienced in using Adobe design packages, you will contribute to our internal communications channels and websites using design software and content management systems. You will produce and edit content for NWSSPs internet and intranet pages, as well as designing and producing a variety of documents such as brochures, reports, newsletters, leaflets and posters within our branding guidelines meeting accessibility, Welsh language and information governance standards.
The post holder will use their own skills, knowledge and judgement to manage projects. You will be a team player who will collaborate with different divisions in NWSSP. This is an exciting opportunity to join a well-established team, offering excellent development opportunities as well as the following benefits: The successful candidate will be a good communicator with a flair for design, including digital. Experienced in using Adobe design packages, you will contribute to our internal communications channels and websites using design software and content management systems. You will produce and edit content for NWSSPs internet and intranet pages, as well as designing and producing a variety of documents
such as brochures, reports, newsletters, leaflets and posters within our branding guidelines meeting accessibility, Welsh language and information governance standards.
The post holder will use their own skills, knowledge and judgement to manage projects. You will be a team player who will collaborate with different divisions in NWSSP. This is an exciting opportunity to join a well-established team, offering excellent development opportunities and the following benefits. Agile and flexible working 28 days leave plus 8 bank holidays plus options to buy more leave. Leave increases with your level of service. Excellent pay and benefits, including a generous 23.7% NHS pension Employee Assistance Programme Cycle 2 Work scheme Salary sacrifice schemes including home electronics and lease cars Professional development tailored to you
Person Specification
Essential
Qualifications and Knowledge
Educated to NVQ level 3 in business administration or equivalent level of qualification or significant previous proven experience in a communications-related role.
Certification in use of Adobe software.
Evidence of continued professional development.
Desirable
Educated to a degree level (or equivalent experience).
Qualifications in either media/public relations/web/marketing/ graphic design.
Essential
Experience
Experience of using design software such as the Adobe Suite.
Experience of using a content management system to create and edit web content.
Experience of using social media in a professional capacity.
Experience working in a marketing or communications role.
Experience of working as part of a team.
Desirable
High level of expertise in design software such as the Adobe Suite
High level of expertise in using a content management system to create and edit web content.
Experience of working within the NHS.
Essential
Skills and Attributes
Excellent communication skills
Ability to liaise and communicate with both internal and external personnel both verbally and written
Excellent copy writing and proofreading skills, the ability to write and edit content for a variety of audiences and a keen eye for detail.
Advanced IT skills, including the use of Microsoft Office applications such as Word, Excel and Outlook
Professional telephone manner.
Desirable
Graphic design skills.
Values
Essential
Ability to establish good working relationships with colleagues and clients.
Enthusiastic and a team worker.
Flexible approach to the needs of the service and friendly with a professional approach to work.
Ability to work on own initiative and manage own workload.
Excellent planning, prioritising and organising skills, ability to meet deadlines
Desirable
Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading and writing in Welsh.
Deliver excellent customer service to our internal and external customers, helping us to maintain the customer service excellence standard
Person Specification
Essential
Ability to establish good working relationships with colleagues and clients.
Enthusiastic and a team worker.
Flexible approach to the needs of the service and friendly with a professional approach to work.
Ability to work on own initiative and manage own workload.
Excellent planning, prioritising and organising skills, ability to meet deadlines
Desirable
Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading and writing in Welsh.
Deliver excellent customer service to our internal and external customers, helping us to maintain the customer service excellence standard
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
NHS Wales Shared Services Partnership
Address
4-5 Charnwood Court
Heol Billingsley, Parc Nantgarw
Cardiff
CF15 7QZ
Employer's website
https://nwssp.nhs.wales/ (Opens in a new tab)
Employer details
Employer name
NHS Wales Shared Services Partnership
Address
4-5 Charnwood Court
Heol Billingsley, Parc Nantgarw
Cardiff
CF15 7QZ
Employer's website
https://nwssp.nhs.wales/ (Opens in a new tab)
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Digital Communications Assistant | NHS Wales Shared Services Partnership | Hunt UK Visa Sponsors
