West Suffolk NHS Foundation Trust

Digital Services Endpoint Engineer

Company
Location
Bury St Edmunds, England, United Kingdom
Posted At
8/6/2025
Description
West Suffolk NHS Foundation Trust is recruiting into the digital endpoint engineering team. You will join a mature engineering team who support across our acute and community locations for the Trust.

Whilst supported by the team, you will be required to work independently on device management, upgrades, problem solving and installations. This role would suit someone who is looking to take a step forward in their digital career or who has existing experience within endpoint management.

You will work closely with colleagues across the organisation so the ability to explain issues to our staff is key. You will be required to work across the hospital sites as well as our community locations, so it is an active role that also requires travel. Working with other technical specialisms is part of the role, whether that be the service desk, servers, network or cyber team. When ready, you will join the out of hours on call rota.

You will join a mature digital organisation who are striving to deliver high quality, digitally enabled healthcare.

The primary roles for the post holder will be to provide specialist technical support as part of a second line Endpoints Support Team. This includes supporting a range of endpoints including desktop PCs, laptops, tablets, smartphones and associated peripherals in the Trust’s IT services. Also to ensure that users are fully supported in their day to day use of IT and to perform installations of IT equipment, including a wide range of endpoint operating systems and productivity software.

The post holder must be able to troubleshoot complex IT incidents quickly and efficiently. They must be able to install any supported Trust hardware or software and do necessary testing. To support the provisioning of new equipment and users including account creation and password resets.

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

For further details / informal visits contact: Name: Liz Fox Job title: Digital Service Manager Email address: [email protected]
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Digital Services Endpoint Engineer | West Suffolk NHS Foundation Trust | Hunt UK Visa Sponsors