Digital Skills Trainer

Workplace: Home working with frequent travel across Herefordshire

Salary: £24,000 per annum, working 4 days per week (full-time equivalent is £30,000)

Working pattern: 4 days / 28 hours per week

Contract type: 14 months, fixed term contract

Closing date: End of day 22 August 2025

Panel interviews: Week commencing 25 August 2025

Preferred start date: October 2025

To learn more about the role, please download the full job description: https://abilitynet.org.uk/jobs/digital-skills-trainer-north-devon-herefordshire-exeter?utm_source=LinkedIn&utm_medium=Paid-Job-Listing&utm_campaign=2025-July-Digital-Skills-Trainer-Herefordshire

About the role

Join a meaningful UK-wide initiative powered by AbilityNet in partnership with BT Group, aimed at reducing digital exclusion. As a Digital Skills Trainer, you’ll deliver a mix of group and one-to-one sessions - both in person and online - helping older people (aged 55+) and disabled adults build the confidence and digital skills needed to thrive in today’s connected world.

These practical, person-centred sessions empower learners to navigate everyday technology with independence and confidence.

What we're looking for

Ideal candidates will have and be able to demonstrate the following:

• Training and facilitation experience: Proven experience in delivering group and one-to-one training or presenting to diverse audiences.
• Outreach experience: Confidence in representing the organisation externally and adapting outreach strategies to suit different contexts.
• Technology proficiency: Strong digital literacy and information technology (IT) skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology – hardware and software.
• Communication skills: Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
• Organisation skills: Strong organisational and administrative abilities.
• Experience of target audience: Experience of working with charities, older people and/or disabled people.
• Travel flexibility: Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.

Apply and further information

Before you apply

Location: This role is only open to applicants based in the Herefordshire. Access to reliable transport is essential. Please clearly indicate your location in your CV or cover letter.

Right to work: We welcome applications from overseas. However, you must already have the legal right to work in the UK, as we are unable to sponsor work permits.

Application guidance:

• Due to the expected volume of applications, we are only able to provide feedback to candidates who attend an interview or assessment.
• Applications must clearly demonstrate how they meet the stated criteria to be considered.
• We reserve the right to close this vacancy early should we receive sufficient suitable applications.

Instructions

Use the form to submit your CV and cover letter by the end of the day on 22 August 2025: https://abilitynet.org.uk/jobs/digital-skills-trainer-north-devon-herefordshire-exeter?utm_source=LinkedIn&utm_medium=Paid-Job-Listing&utm_campaign=2025-July-Digital-Skills-Trainer-Herefordshire

If you have any issues using the form, please contact our Human Resources (HR) team at [email protected] or call us on +44 (0)118 228 0379 / 0374. Any queries about the role can also be directed to our HR team.

• CV: Provide a clear overview of your career history, focusing on roles and achievements relevant to this position. Where possible, demonstrate how your experience aligns with the responsibilities and skills outlined in the job description. Please clearly indicate your location in your CV.
• Cover Letter: Use your cover letter to highlight how your skills, personal qualities, and relevant experience align with the requirements of this role. Focus on what motivates you to apply, how you can contribute to the programme’s impact, and why this opportunity resonates with you. Please clearly indicate your location in your cover letter.
• Panel Interviews: As part of the selection process, shortlisted candidates will be invited to attend a panel interview. This will involve a small group of representatives from AbilityNet - the Line Manager and a member of the HR team - who will assess your suitability for the role through structured questions aligned to the role requirements. Panel interviews offer a fair and inclusive process by providing multiple perspectives and ensuring consistency in evaluation. You’ll be assessed on your relevant experience, knowledge, communication style, and alignment with AbilityNet’s values and goals.