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Description
Post Title: Digital / Technical Project Manager Pay Band: AFC Band 7 Hours: Full Time - 37.5 hrs per week Contract: 12 month Fixed Term Contract Location / Department: Digital Programme Management Office Reports To: Programme Director - Digital Systems Accountable To: Programme Director - Digital Systems Key Working Relationships: Internal: Executive Management, Trust Consultants and other Clinical staff, Senior Managers, Other Digital staff, non-clinical staff involved with projects. External: Regional and national project leads and change specialists, other NHS staff, suppliers and service providers. Job Purpose: The project manager has the authority to run the project on a day-to-day basis on behalf of the project steering group within the constraints laid down by the project steering group. The project managers prime responsibility is to ensure that the projects (many of which are part of a wider Digital programme) produce the required products, to the required standard of quality and within the specified constraints of time and cost.
The project manager is also responsible for the project producing a result which is capable of achieving the benefits defined in the business case. Key Duties: Clearly and effectively communicate, direct and motivate the project team. Clearly and effectively communicate complex issues with clinical and non-clinical personnel, non- Digital personnel in an effective and simple way using a range of communication techniques. Ensure all organisations involved are negotiated with to ensure issues are rectified quickly and effectively to maintain project flow.
Influence and persuade stakeholders and project steering groups. Engage with stakeholders, users and decision makers using workshops and formal presentations. Manage third party supplier relationships / account managers. Report to the project steering group (and Programme Director - Digital Systems) through highlight reports and stage assessments various information regarding delivery and performance.
Liaise with the project steering group or its appointed project assurance roles to assure the overall direction and integrity of the project. Knowledge of project management skills gained through professional qualifications in leadership and management. Experience in managing technical based projects such as infrastructure, server migrations and networks. Experience in managing projects through the full lifecycle in line with the Trusts Digital delivery framework and based on Prince 2 project management methodologies.
Prepare project, stage and, if necessary, exception plans in conjunction with team managers, and appointed project assurance roles, and agree them with the project steering group. Manage business and project risks using RAID, including the development of contingency plans. To investigate and disseminate complex enquiries where there may be differing views / assist with solutions and decision making based on evidence, data and options gathered. Manage the pre-project processes leading to the definition of the project and approval of its business case.
Effectively plan, resource and monitor the project with consideration of other departmental resource commitments. Handover the project to operational support teams in a manner consistent with the working practices and requirements of those areas. Ensure that third party support is handed over to the operational support teams with clear escalation along with service level agreement pathways and documents. Demonstrate a high ability in using a range of Microsoft Office tools.
Act in professional manner with members of the public and patients when visiting clinical and non- clinical areas. Ensure Trust policies and procedures are aligned to any change or system implementation or redirection ensuring all non-Digital departments and engaged and external dependencies are considered. Agree technical and quality strategy with appropriate members of the project steering group. Independently work to agreed objectives, the Digital project framework and incorporated national guidelines in line with Trust Digital strategy.
Formulating action plans to meet local and national requirements and mobilising teams to ensure actions take place. Ensure appropriate local change management plans are in place to embed sustainable solutions. Manage the budget in line with agreed expenditure constraints. Manage staff within the project team to ensure actions are agreed and performed as agreed in the project plan.
Liaise with team leads (including testing, training, application support, development, information and finance) to ensure all aspects of the project are appropriately identified, resourced and scheduled. Assist with various tasks as required pertaining to the Digital programme of work such as resource management for the local workflow and that which may affect other hospital teams and resource. Liaise with other project managers to ensure dependent project work and shared resource is effectively managed. Be responsible for maintaining various project monitoring systems and use administrative and planning tools as directed by the Programme Director - Digital Systems.
Ensure appropriate research is undertaken and benefit realisation plans are in place to release and track agreed benefits using various research tools, time in motion studies and complex surveys. Be a system specialist and be cited on local and national standards for given areas or functions and, including NHS contractual standards, to understand how it may impact the organisation with regards to business change. Able to maintain continuous concentration in sporadic cycles within own work and monitoring performance of others for reporting and data analysis. Support staff and the project to deal with any issues that may arise.
Vision and Values: The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment. To continue to be the major provider of acute/specialist services for the people of Worcestershire (and wider) with a strong reputation for providing outstanding, high quality, reliable, accessible and integrated healthcare for local people Driving this commitment are the Trust-wide signature behaviours: Do what we say we will do No Delays, every day We listen, we learn, we lead Work together, celebrate together Standard Clauses: The purpose of this post should remain constant, but the duties and responsibilities may vary over time within the overall role and level of the post. The post holder may from time to time be asked to undertake other reasonable duties.
Any such changes will be made in discussion with the post holder in the light of service needs. Competence The post holder is responsible for limiting his / her actions to those which s/he feels competent to undertake. If the post holder has any doubts as to his or her competence during the course of his / her duties then s/he should immediately speak to their line manager or supervisor. Codes of conduct All employees of the Trust who are required to be registered with a professional body, to enable them to practise within their profession, are required to comply with their code of conduct and requirements of their professional registration.
Those staff that are not required to be registered with a professional body are required to comply with the Trusts codes of conduct. Confidentiality The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and other Health Service business. Records Management All employees of the Trust are legally responsible for all records that they gather, create or use as part of their work within the Trust (including patient, financial, personnel and administrative), whether paper or computer based. All such records are considered public records and all employees have a legal duty of confidence to service users.
Employees should consult their manager if they have any doubt as to the correct management of records with which they work. Health and Safety Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and the Manual Handling Operations Regulations (1992) and all relevant Trust Health and Safety Policies and Guidance. This ensures that the agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors to the Trust. Infection Control Employees must accept personal responsibility and accountability for Infection Prevention and Control practice.
Employees should ensure they are familiar with, and comply with, all relevant Infection Control policies for minimising the risk of avoidable Health Care Associated Infection. All Employees must undertake annual mandatory updates in Infection Control. Non Smoking Policy The Trusts approach to smoking is in line with the governments on-going initiatives for an eventual smoke- free environment. It aims to adhere to the Worcestershire Health Community Campaign to help Worcestershire stop smoking.
A no smoking environment policy exists within all Trust premises including entrances and exits to hospital buildings and on other Trust property (with the exception of staff resident in staff residences, as these are the homes of staff). In June 2014 a ban was implanted which meant staff, contractors and volunteers were no longer permitted to smoke in any of the hospital grounds, including car parks. Further to this, The Alexandra, Kidderminster and Worcestershire Royal Hospitals, have all become smoke free to all patients and visitors as of 17 June 2015. This means that, as well as staff, members of the public, patients and visitors are not allowed to smoke in any of the acute hospital grounds, including car parks.
Risk Management It is a standard element of the role and responsibility of all employees of the Trust that they fulfil a proactive role towards the management of risk in all of their actions.
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