Director, Corporate Leverage – Healthcare, Portfolio Management

The Opportunity

Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.

We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers.

The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person.

Work with us because you:

• Want to be part of a bank built for the dynamics of the modern world

• Relish a challenge and enjoy a fast-paced, innovative and hardworking culture

• Enjoy finding new and better ways to solve complexity and make things happen

• Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups

• Care about society and the environment and want to be part of a business that cares too

• Want to continue to grow professionally and be the best version of yourself

The Role & Responsibilities

To manage all client relationships within the assigned portfolio in accordance with the principles of the business model, corporate procedures and best practice, ensuring accuracy and integrity of data and records, as well as detecting errors and fraud.

• Develop & maintain strong relationship with Clients at board level, maximizing client life and retention

• Keep bad debts and losses to a minimum.

• Develop and maintain a strong understanding of the UK healthcare market landscape and keep abreast of latest developments impacting the sector

• Understand risk drivers including the regulatory landscape (i.e. CQC, CI, Ofsted etc.), monitor triggers and ensure risk is managed within credit policy and operational mandates.

• Visit clients according to required frequency, prepare visit reports annual reviews and propose remedial actions if necessary.

• Review underperforming Clients within the portfolio and recommend action to the Risk/Credit Committee.

• Analysis of client statutory accounts, management accounts, forecasts & budgets to present to Risk and Credit Committee. Present outcome to client in robust & positive way

• Ensure Client submissions, data and practices adhere to client’s Facility Agreements.

• Comply with all client reporting metrics – producing reviews/reports as appropriate to internal risk or Risk/Credit committees.

• Offer appropriate support to clients on day-to-day basis and resolve queries as quickly as possible.

• Recognise & report compliance breaches, errors and potential frauds

The Person

• Degree-level qualification

• Finance industry certificate / diploma would be advantageous

• Proven track record of at least 2/3 years in Healthcare financing or similar environment

• Comprehensive understanding of Leveraged Finance and Commercial Loan product range and procedures

• Minimum 3 years’ experience in relevant Financial Services environment

• Computer literate (good knowledge of MS Office suite – Excel, Word, Power-Point)

• Strong analytical & financial analysis skills

• Comprehensive knowledge of Healthcare/Corporate Leverage loan products, procedures and markets

• Able to handle high volumes of work without compromising on accuracy, quality and client focus

• Strongly ‘risk orientated’ approach

Reward

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

• Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment

• Free access to Headspace, a mindfulness & meditation digital health app

• Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause

• EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health

• Cycle to work scheme

• Discounts on gym membership

• Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

• Minimum of 27 days holiday per year

• Option to buy or sell holiday days through our flexi-holiday scheme

• Discounts on gym membership nationwide

• Access to discounts on a range of high street and online brands

• Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success

• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done