Director of Operations

Director of Operations

Location: In-person, White City, London

Type: Full-Time

About the Company:

IoT Tribe accelerates the growth and adoption of disruptive technologies globally. We work with corporations, governments, startups, and investors to build thriving innovation ecosystems. Our team is driven by a shared mission to shape the future through fast-track technology adoption, co-creation, and collaboration. As part of this mission, we’ve launched a new accelerator in partnership with the Ministry of Defence’s Defence and Security Accelerator (DASA) and key stakeholders. This programme supports the UK’s leadership role within NATO’s Defence Innovation Accelerator for the North Atlantic (DIANA), driving forward innovation in defence and security technologies.

About the Role:

The Director of Operations will lead the execution, delivery, and growth of IoT Tribe’s technology acceleration programmes, focusing primarily on our best-in-class NATO DIANA and MoD Janus Accelerator and overseeing new strategic initiatives. This is an exciting, London-based role for a proven leader with deep knowledge of the tech and corporate landscape, tasked with ensuring operational excellence, new business growth, and strong stakeholder engagement across the UK and internationally.

Responsibilities:

• Operational Excellence: Direct the effective delivery of the DASA/DIANA Accelerator Programme.
• Oversee day-to-day operations, ensuring programme objectives, timelines, and quality standards are met.
• Develop and drive compliance with SOPs and other mandatory procedures, including our Information Management Security System.
• Platform Building: Lead on the build-out and use of the Tribe Platform across our programmes.
• Stakeholder Management: Establish and nurture deep relationships with key stakeholders.
• Represent IoT Tribe at industry events, enhancing its brand and market influence.
• Resource Management: Assess and allocate team resources to ensure coverage of all deliverables and optimal efficiency using Productive and HubSpot.
• Financial Oversight: Hold P&L accountability, tracking spend and aligning resources to maximize value.
• Team Development: Recruit, motivate, and manage high-performing teams of peers to consistently deliver outstanding results.
• Data-Driven Management: Compile, analyse, and report on key programme metrics to inform decision-making and support continuous improvement.
• Commercial Growth: Identify and secure high-value partnerships with corporate and public sector clients.
• Support negotiations, client presentations, proposals, and partnership agreements.

Qualifications:

• Education: MBA/BSc or higher
• Experience: Minimum 10 years in management and business development in tech
• Network: Extensive contacts in the UK & European tech/corporate sectors
• Communication: Exceptional written and verbal English; C-level stakeholder management
• Commercial Acumen: P&L management, closing complex sales, securing contracts
• Technical Knowledge: Deep understanding of technology adoption and corporate innovation; experience of working on low-code platforms and other technology tools to improve and streamline delivery.
• Analytical Skills: Data analysis, process improvement, solution articulation
• Team Management: Recruiting, developing, inspiring cross-functional teams
• Language: Native English (second language advantageous)
• Mindset: Intellectually curious, fast-paced, collaborative, resilient

Required Skills:

• Exquisite attention to detail
• Ability to handle multiple tasks and effectively prioritise
• Translation of strategy into tactics & execution
• Operational process management
• Communication & stakeholder engagement
• Commercial & relationship building
• Analytical & data-driven decision-making
• Team leadership & people development