Director of Operations

About the job

We’re looking for an experienced Operations Director to lead the day-to-day delivery and growth of our Private Patient Unit (PPU), working closely within a joint venture partnership and supported by the Regent’s Park Healthcare senior team.

You’ll take overall responsibility for operational performance, commercial growth, team leadership, governance and patient experience, ensuring the PPU delivers safe, efficient, high-quality services while meeting ambitious activity and revenue targets.

Key responsibilities

• Lead non-clinical operations and service delivery across the PPU
• Own and deliver the commercial and business development strategy (self-pay and insured)
• Build and lead high-performing operational and admin teams
• Manage budgets, pricing, revenue capture and resource planning
• Drive stakeholder engagement (consultants, referrers, corporates, insurers and internal teams)
• Report into the JV Management Board and contribute to governance and performance reporting
• Ensure compliance across CQC-aligned governance, H&S, GDPR/IG, and risk management
• Lead capital projects, business continuity and ESG/sustainability initiatives

About you (essential)

• Senior operational leadership experience in a regulated healthcare (or similar) environment
• Strong commercial/business development capability and confident using performance/marketing data
• Financial acumen (budgets, reporting, cost control, resource planning)
• Excellent stakeholder management, communication and presentation skills
• Comfortable leading in a fast-paced environment with evolving processes
• Strong project management and team leadership experience

Salary

• Dependent upon experience

To apply please send your CV to hr@regentsparkhealthcare.com