Director Source to Pay, Europe

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Position Purpose

• This role is responsible for leading and optimizing the end-to-end Source to Pay (S2P) Process for Chep Europe including sourcing for indirect procurement, procurement operations, Accounts Payable and T&E compliance and administration. This role ensures efficient procurement processes, appropriate risk mitigation, automation optimization, compliance adherence, and controls enforcement.
• The position will focus on driving indirect sourcing/procurement transformation initiatives, manage regional indirect supplier relationships, comply with global policies, and align strategies with business objectives to enhance operational efficiency and financial performance while ensuring internal controls.
• This position will also oversee purchase requisition, invoice processing, payment process management, credit card administration to Expense claim management, bank administration, cash management, and GRNI analysis.
• The role will be responsible for the regional relationship with the outsourced Service Provider (Genpact), ensuring the provision of services are in line with SLAs, KPI and CPI and the delivery of services to meet business needs.
• The role will partner with the Brambles Global S2P Team on various global initiatives to maximize savings and incorporate best practices ensuring global standardization.

Major / Key Accountabilities

Sourcing & Procurement Operations

• Develop and implement an indirect sourcing framework to optimize supplier selection, contract negotiations, and category management.
• Establish supplier governance models, ensuring risk mitigation, compliance, and performance management.
• Drive cost savings initiatives through spend analysis, strategic negotiations, using preferred supplier and supplier consolidation.
• Collaborate with internal stakeholders to align procurement strategies with business needs.
• Ensure compliance with Global procurement policy, ethical sourcing practices, and regulatory requirements.
• Drive transformation leveraging S2P technology. Build roadmap to increase automation through catalog penetration and self-service tactical sourcing.
• Design roadmap for improving procurement operations processes, deploying new and existing technologies, enabling and onboarding suppliers and supporting the business. Oversight of ongoing procurement administrative support, purchase order process management, e-invoicing, vendor onboarding, promoting preferred supplier usage, end-user training, Coupa functional administration, PO compliance etc.
• This role will be responsible for unlocking and creating value including hard cost reduction savings, by leading a team that will actively manage the end-to-end strategic sourcing and category management processes and all related commercial elements of spend.
• Within Europe, this role will have responsibility for the categories of FM, MRO, Utilities, MHE, Fleet, Marketing, Office Supplies, Packaging and Sustainability / Decarbonization.
• Within Europe, this role will support the execution of the following categories in support of global strategies: TS, Telecom, Digital, Travel, HR, Professional Services, Real Estate and Plant Equipment.
• Using the standard sourcing methodology to redesign and keep refreshed individual category and sub-category strategies, development of a panel of preferred suppliers, expert management of those suppliers and the contracts that we share. Responsible for partnering with internal customers to establish needs, define priorities, deliver value, and mitigate risks.
• Provision of effective business partnering to the Europe Leadership Team through pro-active insightful procurement guidance, at both an operational and strategic level for Indirect Procurement

Accounts Payable

• Regional implementation of global strategy for Accounts Payable (AP) processes including associated policies and technologies.
• As a part of continuous improvement develop overall regional transformation strategy into operational goals, objectives, and process roadmaps.
• Oversee AP activities across all Europe Business Units. These activities include invoice processing and management, payment processing, expense claim processing and payment, vendor help desk, debit balance accounting, GRNI, bank administration, concurrent payment audits and duplicate recovery.
• Collaborate with Genpact to improve processes ensuring the quality and timeliness of required outputs.
• Oversight of Transportation/Freight Pay and 3PL payment process.

General

• Review relevant performance metrics, key SLAs to ensure the appropriate service levels are being met.
• Review regional performance metrics / key SLAs to ensure the appropriate service levels are being met; Lead quarterly SLA and performances review meetings and escalate to the global team as needed.
• Support the Global Team by identifying potential opportunities to standardize and improve processes within the region.
• Identify and develop metrics to monitor and measure the effectiveness of end-to-end performance beyond contractual KPI’s and CPI’s.
• Act as a key point of contact and communicate pro-actively with Regional Business and Finance Leaders about S2P matters, including ensuring the business is educated on the appropriate channels for logging and tracking issues for resolution.
• Ensure accounting policies and business process changes are properly implemented.
• Act as audit liaison to Internal and External Auditors for interim and year-end audits.
• Manage relationships with direct procurement leadership to drive continuous improvement initiatives.

Educational Qualifications

• Bachelor’s degree in Supply Chain Management, Finance, Business, or a related field; MBA preferred.

Experience

• 10+ years of experience in procurement, strategic sourcing, P2P, and AP functions, with at least 5 years in a senior leadership role.
• Strong knowledge of indirect procurement, supplier relationship management, risk mitigation, and ESG, compliance best practices.
• Experience with Source-to-Pay and ERP systems (e.g., SAP Ariba, Coupa, Oracle.).
• Deep understanding of financial controls, accounts payable automation, and working capital management.

Skills and Knowledge

• Proven track record of driving cost savings, process efficiencies, and procurement transformation initiatives.
• Excellent leadership, stakeholder management, and negotiation skills
• Can demonstrate skill in driving change management process and/or process improvement.
• Working Knowledge of SAP and Coupa.
• Project management.
• Excellent written, verbal, and interpersonal skills.

Languages

• Required: English
• Desirable: Other European Languages

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

As an inclusive employer, Brambles wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform your Talent Acquisition Partner of any reasonable adjustments you might need to enable this to happen.