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Job Title: Dispatch Agent (Operations)
Company: Swissport
Location: Cardiff Airport
Contract Type: Part Time, fixed term contract ending 31/10/2025
Hours: 30 hours per week, between Monday – Sunday (shift work)
Salary: £12.41 per hour
About the Company:
Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.
About the Role:
As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations.
Responsibilities
Key Responsibilities:
- Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
- Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
- Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
- Prioritize tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
- Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
- Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
- Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.
Qualifications
Qualifications:
- Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
- Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
- Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
- Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
- Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
- Valid FULL UK MANUAL driver's license and ability to operate vehicles airside in compliance with airport regulations.
Benefits:
- Access to Employee Assistance Programme and wellness initiatives.
- Comprehensive training and development programmes.
- Free onsite parking whilst at work
- Employee discounts on travel and retail products.
- Retirement savings plan with employer contributions.
- Career advancement opportunities within the aviation industry.
Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you're seeking a flexible part-time role or a career with potential for growth, we encourage you to apply today and embark on a rewarding journey in the aviation industry!
Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.
