Divisional Key Account Lead

Bretby, England, United Kingdom

7/23/2025

As our company grows and develops, we are ever expanding our Teams. We have a great opportunity for a dedicated Divisional Key Account Lead to join our Environmental Science division and wear the SOCOTEC badge with pride.

We are looking for a reliable, motivated and committed Divisional Key Account Lead to join our Environmental Chemistry Team. As a member of our Team, it is key that you are able to work efficiently and independently, as well as working well as part of a wider Team. Your role will include:

Strategic Account Management

• Develop and execute tailored account management strategies for the top 10 strategic accounts within the Environmental Science division
• Build and maintain C-level relationships with key decision makers within assigned accounts
• Conduct regular account reviews to ensure client satisfaction and identify opportunities for growth
• Create and implement strategic account plans with clear objectives, timelines, and revenue targets
• Monitor market trends and competitive activity to maintain SOCOTEC's position as the preferred partner
  
  

Customer On-boarding Leadership

• Lead the comprehensive on-boarding process for new strategic customers
• Develop and implement standardised on-boarding procedures to ensure smooth transition from prospect to key account
• Coordinate cross-functional teams to deliver exceptional customer experience during the on-boarding phase
• Establish key performance indicators to track on-boarding success and customer satisfaction
• Create feedback mechanisms to continuously improve the on-boarding process
  
  

Revenue Growth & Business Development

• Identify and capitalise on opportunities to maximise revenue from key accounts
• Drive cross-selling initiatives both within the division and across the wider SOCOTEC group
• Set and achieve ambitious but realistic revenue targets for each key account
• Develop upselling strategies to expand service utilisation within existing accounts
• Monitor and report on account performance metrics to senior management
  
  

Bid & Tender Leadership

• Lead the development and submission of strategic bids and tenders for key accounts
• Co-ordinate input from technical teams to create compelling, customer-focused proposals
• Develop pricing strategies that maximise value for both the client and SOCOTEC
• Represent SOCOTEC in client presentations and negotiations
• Analyse win/loss outcomes to continuously improve bid strategy and success rates
  
  

Marketing & Exhibition Strategy

• Lead the development and implementation of targeted marketing strategies for the Environmental Science division
• Identify and prioritise key industry exhibitions and events that align with business objectives
• Represent SOCOTEC at high-profile industry events and speaking engagements
• Work with marketing teams to develop compelling content and materials for key accounts
• Measure and report on ROI from marketing and exhibition activities
  
  

To be successful in this role, you will be able to demonstrate:

• Good communication at all levels with good organisational skills
• Client focus and a drive for quality
• Good knowledge of Microsoft Excel and Word
• Excellent customer service skills
  
  

About Environmental Chemistry:

Our Environmental Chemistry Department specialises in the testing and analysis of soils, waters, leachates, effluents, industrial wastes, and marine sediments from our accredited laboratories in Burton-on-Trent. Operating from state of the art laboratories holding fully comprehensive ISO27025 and MCERTS accreditations, we are able to meet the standards that our clients require. We are passionate about providing a high quality, reliable, and flexible service.

What’s in it for you?

As well as a competitive salary, we can offer you a wide range of benefits including 25 days holiday with the opportunity to buy more, an electric car scheme (where applicable), employee recognition schemes, family friendly support, employee benefits and discounts app, employee assistance programmes, and enhanced company pension. SOCOTEC UK are proud to be Disability Confident accredited.

Why SOCOTEC?

Here at SOCOTEC UK, we have over 2,000 colleagues across our divisions delivering world-class services to our customers. We provide an unrivalled range of testing, inspection, and consultancy services throughout the UK, and we deliver excellence to our customers by recruiting and retaining the very best industry talent. As a Divisional Key Account Lead, you will play a vital role in providing these services.

We offer transversal career pathways as well as linear pathways, and we will support you in attaining a portfolio career in one place. Not to mention the possibility of working locally, nationally, or globally, in the office or remotely. We are committed to your personal and professional development, and you will be supported in every step of your journey with us. #YouGrowWeGrow

Think you’ve got what it takes to add value to our success? We would love to hear from you and look forward to receiving your application.

Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC, it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations.