Document Controller (FTC)

From paper trails to digital triumphs, precision and compliance, are at the centre of our successful Document Management Team.

We’re looking for an enthusiastic, team centric individual to become part of our team as a Document Controller at Charities Aid Foundation (CAF).

What you’ll do

At CAF, every one of us contributes to our impact, and as our Document Controller you too will play an integral part in what we do.

The Document Controller is responsible for the efficient management of customer communication and documentation in the CAF Group. The Document Controller ensures the integrity, accessibility and compliance of customer records via accurate digitising, indexing and storing. The Document Controller ensures that stored data is complete and meets the expectations of internal policies and external regulations e.g. GDPR.

As our Document Controller you will:

• Convert, index and store physical documents to accessible electronic documentation.
• Implement document control processes and procedures to ensure compliance with data policy and regulations.
• Provide inspection across documents to ensure data quality.
• Maintain an up-to-date knowledge repository of Document Management processes and procedures.
• Provide subject matter expertise regarding document management and best practises.

Who you’ll be

This role is for you if you have experience of working in Document Management or have relevant transferable skills and are keen to make a difference to society.

We are looking for:

• Proficiency with document management systems and Document Scanning Technology.
• Strong IT literacy, including Microsoft Office (Word. Excel, Outlook) and Adobe Acrobat.
• Accurate data entry and database management to maintain integrity across electronic and paper records.
• Familiarity with GDPR.
• Exceptional attention to detail.

What’s in it for you?

At CAF you will receive:

• Permanent hybrid ways of working where roles allow
• Six weeks holiday plus bank holidays
• A wide range of development opportunities to support personal and professional growth
• Pension scheme with better-than-market employer contribution options
• Social impact benefit schemes

About CAF

At Charities Aid Foundation we accelerate social progress by providing essential connections between donors, charities and communities.

We safeguard and deliver vital donations, offer expert advisory services and financial products to donors and charities, and provide tailored charity banking through our award-winning bank CAF Bank.

Our purpose is to enable a better landscape for giving and a fair and sustainable future for all.

If you are interested in joining us as our Document Controller and being part of an organisation who are people focused and are “Together Building Opportunity” please click on the apply button and you will be redirected to CAF jobs portal where you can find out more about the position and apply.

We would love to hear from you!

Job Reference: SM097