Document Processor - 6 - 9 Month Fixed Term Contract

Job Description

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Document Processor

• We’ll look to you to deliver successful outcomes for your customers by tracking down lost and missing safe custody items
• You’ll be reviewing safe custody items to accurately collect information in order to help us trace owners
• You’ll be able to showcase your knowledge and enthusiasm as you deal with items on a daily basis
• This role does not meet Skilled Worker sponsorship requirements
• This is an office first job and all of your time will be spent on site at our centre
• We're offering two fixed term contract opportunities, ending on 7th August 2026 and 31st December 2026 respectively
  
  
  

What you'll do

As a Document Processor, you’ll be reviewing documents to identify key information. We’re looking for someone with strong attention to detail, who enjoys being accurate in their work and can correctly track down information from a wide range of documents.

Your day-to-day will include:

• Reconciling items received to ensure all are accounted for

Collecting the required information from a variety of items

Reviewing processes which could be automated or enhanced to improve the business experience

The skills you'll need

In order to excel in this role, you’ll have strong attention to detail together with the ability to accurately locate and interpret information that may be new to you. You’ll work well in a fast-paced environment and have good organisational skills to deliver to deadlines. If you have experience of working with deeds, wills, investment or insurance documents this would be an advantage.

You’ll also demonstrate:

• The ability to interpret information, extract key parts and accurately update bank systems
• Excellent written communication skills
• Willingness to work in a detail focussed role for an extended period of time
• An awareness of the need to maintain the highest standards of security at all times
  
  
  

How we'll reward you

You’ll join us on a competitive salary starting of £26,010, pro rata for the hours you work.

You’ll also benefit from:

• A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme

A generous holiday entitlement of 33 days, pro rata for hours worked

A monthly contribution to your retirement fund

To find out more about the benefits we offer, check out our rewards and benefits page.