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This is an excellent opportunity for an experienced Document Production Specialist to provide an efficient and accurate, document production service for stakeholders throughout the firm. The role will focus on quality, reliability and efficiency within a highly specialised team. Working as part of the DPC (Document Production Centre) team, you will deliver and provide a high quality service, in a busy, professional and deadline driven environment.
You will be an expert in the Microsoft Office suite, as well as being a guardian and ambassador of the Howard Kennedy brand and the firm's house styles and templates.
Core Hours are 11.00 – 19.00, Monday to Friday, some pre−arranged weekend overtime may be required on an ad hoc basis as part of a rota. You will need to be flexible from time to time in respect of working hours to ensure that absences are covered, as well as meeting any workload/client requirements.
Role responsibility
- Producing, amending and proof-reading quality documents across multiple Microsoft applications including; PowerPoint presentations and transcription through the use of BigHand.
- Ability to use innovative document production tools.
- Working with PDF documents (pdfDocs, Adobe and Kofax) – converting to Word/Excel/PowerPoint and formatting appropriately; editing PDF documents (eg, deleting pages, adding pages, redacting, etc).
- Formatting precedent documents to current house style, maintaining Howard Kennedy branding and creating e-bundles.
- Sharing of knowledge and expertise across the business. Proactivity in making suggestions for improvements and acting on them.
- Key player in delivery of excellent client service and embracing the firm's values.
- Being an ambassador for the DPC and contributing to its success across the firm − supporting the firm to use the DPC to its fullest potential.
- Quality checking your own work and that of your peers if required.
- Working efficiently to meet workflow demands and deadlines, including prioritising own work and communicating with the Workflow Operator or fee earner if a deadline cannot be met.
- Helping to support the team and knowing when others need help (as well as yourself), highlighting problems before they escalate.
- Understanding and working to agreed service levels.
- Highlighting training needs and implementing solutions to show continuous improvement.
- Adhering to the DPC team processes, procedures and work methods.
About you
Ideally you will be able to demonstrate;
- Previous experience in a document specialist role.
- Advanced knowledge of the Microsoft Office package, in particular Word, Excel and PowerPoint. Also, Knowledge of working with PDF packages.
- Advanced knowledge of formatting/re−formatting all document types to specified house style or to client specific instructions.
- Good verbal and written communication skills with an ability to liaise at all levels, including partner level and senior client level.
- Excellent attention to detail − spelling, accuracy, grammar, interpretation and presentation.
- Fast, accurate typing skills (both audio and copy typing)
- Strong organisational skills and excellent prioritisation skills with the ability to anticipate and take initiative.
- Strong team player − inspiring team members to work cohesively together to achieve results.
- Self−motivation with a proactive approach to the role − ability to think quickly and solve problems independently.
- A calm and helpful approach under pressure - ability to take, understand and carry out instructions.
- Enthusiasm and resilience to cope with a challenging and busy role, with a passion for learning and developing your own skillset.
- High level of understanding of legal terminology.
Please note that we are not accepting applications via agencies for this role at this time. Before sharing any named candidate CVs, please contact your recruitment representative. If any named CVs are sent from agencies without approval from our recruitment team, they will not be deemed valid introductions, and no agency fee will be paid.
