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Job Overview
To work as part of the FM operational team, responsible for providing a comprehensive patient
support service in the hospital environment.
This will involve carrying out the following Facilities Management functions:
- The primary function is general cleaning within the hospital environment, including clinical
and patient areas such as the Emergency Department, Theatres, patient bedroom /
bathrooms along with all other non-clinical areas, such as infection cleans, office and public
areas. You will be required to work in any of the areas following the required training.
- To provide a high quality responsive, efficient and effective patient support service to wards
and departments in North Bristol NHS Trust acting in a caring and professional manner
Main duties of the job
Knowledge
- Excellent knowledge of NHS National Standards of Cleanliness and local Trust Cleaning schedules, SLA’s, and policies
- Excellent understanding of clinical operations in their designated areas
- Good knowledge and understanding of trust and departmental policy and procedures
Training
- ILM Level 2 & 3 ( or equivalent experience)
- Health & Safety Awareness Course
- Commitment to own personal development which is considered essential to effectively undertake the
Experience
- NHS experience or in a similarly large and diverse organisation within an FM structure gained over a minimum of 1 year
- Experience of managing diverse groups of people and services.
Skills
- Excellent people skills including the ability to motivate, lead and support others
- Good written and verbal communication skills
- Good numeracy & literacy skills
- Be able to work on own initiative with a logical approach to time management and prioritising planned and reactive workloads
- Ability to fully and effectively utilise and encourage others in the use of all equipment including modern technologies to ensure a prompt and professional services at all times
- Effective communicator as required to liaise regularly with: trust employees at all levels, patients, visitors and other service users
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Detailed Job Description And Main Responsibilities
- Carrying out daily duties as instructed by PST Team Leader and/or the FM Duty Manager.
- General/routine cleaning of the wards, clinical and non-clinical departments/offices, communal areas and public areas and toilets in line with the local cleaning schedules as designated.
- Assisting in any infection control deep cleans as directed by the PST Team Leader and/or the FM Duty Manager.
- Ensuring that all barrier nursing and infection related PPE is fully utilised in line with the displayed signed on patient doors.
- Ensuring that all cleaning materials are used in accordance with mandated facilities processes e.g. one cloth and one mop per each patient room.
- Ensuring that your designated cleaning cupboard and cleaning trolley is kept clean, if fully stocked to the agreed PAR levels and is well organised at all times.
- Ensuring that all designated cleaning equipment in your area is thoroughly cleaned and appropriately sterilised after use in order to minimise the spread of infections. This should include replaceable parts e.g. filters in vacuum cleaners, floor pads on Vispa’s, water storage tanks etc.
- Carrying out cleaning in accordance with the local frequency schedules and procedures.
- Assisting with any corrective actions that may be identified as part of the frequent auditing of cleanliness and the patient environment.
- Ensuring that correct and safe methods of work are employed at all times with extra care shown to the safety of patients, staff and visitors.
- Assist in the receipt and storage of delivered provisions as required and as directed by the PST Team Leader and/or FM Duty Manager
- Replenishing all consumables in designated areas in line with local frequency schedules i.e. toilet paper, soap and paper towels.
- Disposable of waste through the appropriate waste stream in line with Trust Policy and Procedures.
- Ensuring that the waste hold areas are kept clean, tidy and well organised as required.
- Checking of equipment prior to use, to ensure all faults are reported to the supervisor as they develop.
- Reporting any accidents/dangerous occurrences to the PST Team Leader and participating in the completion of all related accident from paperwork (Datix).
- Assist with some elements of patient movement activities as required and as directed by PST Team Leader.
- Assist with receipt and distribution of product via AGV delivery schedules, as required and as directed, by the PST Team Leader (e.g. Linen, Waste Streams, Consumable Products, Patient Samples etc.)
- Assist with delivery of products manually in the event of AGV failure/non-compliance as directed by PST Team Leader.
- Attend relevant statutory and non-statutory training.
- Carry out duties in accordance with departmental training and Trust policies and codes of practice.
- Complete of timesheets and work logs/schedules or other attendance system as required.
Person specification
Shortlisting criteria
Essential criteria
- NVQ level 1 in cleaning, customer and support services or equivalent experience
- Working in a team based environment
- Understanding of domestic service activities in relation to NHS cleaning and
- Standard and the associated local cleaning frequency schedules.
- Understanding of general cleaning and some Portering tasks in line with operational requirement.
- Working in a busy multi-faceted environment
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
