Domestic Supervisor - Bristol Centre for Enablement

Thank you for your interest in this vacancy! We highly recommend reading our Tips on how to apply page to give you an insight on how applications are scored & shortlisted by our Recruiting Managers. These tips have been provided to give you a better chance of being shortlisted for our vacancies.

Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders.

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

Job Overview

The Bristol Centre for Enablement are looking for a Domestic Cleaning Supervisor to join their team!

The postholder will be responsible for the allocation of work to the Domestic Staff on duty ensuring that a responsive high-quality service is provided to meet the needs of the user.

Main duties of the job

• The post holder will be based at Bristol Centre for Enablement.
• To be responsible for the allocation of work to the Domestic Staff on duty.
• To supervise and work with the staff to provide an efficient and cost-effective service, ensuring staff are appropriately deployed and are equipped with the necessary equipment and that the Trust Policies and Procedures are adhered to.
• Able to liaise appropriately and professionally with own staff and all other service users.
• Responsible to ensure service delivery in line with National Standards of Healthcare Cleanliness 2021.
  
  

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed Job Description And Main Responsibilities

• Responsible for the day-to-day control, monitoring, and supervision of all cleaning tasks and schedules within designated areas in alignment to Service Level Agreements and NHS Cleaning Regulations.
• Contribute to the preparation and supervision of shift rotas to ensure service delivery
• Delegate and prioritise tasks to domestic staff members on a daily basis
• Carry out staff induction and ad hoc training processes and complete within the required timescales, including completing a review meeting with the staff to confirm their successful completion
• Communicate daily with Team lead communicate operational activities and requirements
• Communicate any exceptional issues to FM Team leader in a timely manner e.g., lack of resource to carry out essential tasks
• Liaise with service users to review and resolve issues arriving and escalate any exceptional circumstances to Team Leader.
• Hold regular Team briefs for FM team staff within your designated areas
• Manage staff to ensure that Uniform and Dress Code Policy is adhered to and that a clean and professional image is presented at all times whilst on duty
  
  

Person specification

Shortlisting criteria

Essential criteria

• NVQ level 1 in cleaning, customer and support services or equivalent experience
• Working in a team based environment
• Understanding of domestic service activities in relation to NHS cleaning and
• Standard and the associated local cleaning frequency schedules.
• Understanding of general cleaning and some Portering tasks in line with operational requirement.
• Working in a busy multi-faceted environment
  
  

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.