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Job Overview
NBT is seeking a motivated, enthusiastic individual to undertake the role of Duty Manager - Portering. The post holder will be responsible for supporting the planning and delivery of high quality, cost effective portering services throughout the Southmead site
Main duties of the job
To efficiently and effectively prioritise plan/organise, on a day-to-day basis, the flexible delivery of Porters and Waste services by a multi-skilled, multi-disciplinary workforce.
To promote a working environment in which staff are valued, motivated and can positively contribute to the culture and development of Facilities
As directed, take responsibility for implementation of Trust and Departmental Policies and Procedures and propose policy developments to improve the service throughout the Trust, ensuring staff awareness, and monitoring effective take up.
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Detailed Job Description And Main Responsibilities
- Communicate effectively with patients, public and service users.
- Contribute towards the reduction of Hospital Acquired Infections through ensuring that effective working practices are maintained with accountable staff.
- Review and make recommendations to improve and develop the service ensuring that it meets the needs of the trust, particularly in relation to the patient’s journey.
- Assist with the implementation of any changes to the service.
- Contribute to the development of systems, policy and procedures which support the business operation.
- Responsible for ensuring that all appropriate in service equipment is continually available, that it is used in accordance with the current Safe Systems of Work including cleaning and maintenance regimes.
- To book, bank, agency or substantive staff in line with agreed protocols.
- To be signatory for timesheets.
- To manage delegated budgets effectively for designated area.
- Oversee stock management and rotation to ensure that agreed levels are maintained
- Ensure day to day appropriate welfare and support of staff.
- To carry out disciplinary and grievance investigations as delegated by the FM manager and make recommendations
- To carry out recruitment and selection sickness management, authorisation of annual leave, appraisals and objective setting for all accountable staff.
- To prepare and present regular and ad – hoc reports on service operation in relation to own services.
- On a daily basis use and interrogate bespoke FM software to create reports i.e. e- rostering, credits for cleaning.
- Responsible for managing Health and Safety and completing risk assessments for areas with FM.
- Complete audits relating to services i.e. cleaning ensure that all remedial actions are delegated and completed accordingly by others
- Be responsible for managing designated FM services to an agreed standard and quality as defined with Trust, policies procedures and protocols.
Person specification
Shortlisting Criteria
Essential criteria
- Diploma or equivalent experience
- Proven track record of continuous development
- Experience in managing groups of staff
- Experience of managing small revenue budget(s)
- IT skills including Microsoft Word and Excel
- A flexible approach to work/willingness to carry out tasks outside of areas of responsibility
- Ability to work on own initiative with minimal supervision
- Ability to undertake physically demanding tasks
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
