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Contract Type: Perm, full time.
Salary: £40,000 - £50,000
Workplace: London, Leeds or Manchester. The expectation is 1-2 days in the office.
Closing Date: 22nd January 2026
The role
Under the supervision of the Head of Duty of Care, this role is responsible for providing guidance on organisational welfare practices (policies, procedures and processes) for programme participants to a wide range of teams globally.
The role is responsible for the effective administration and coordination of participant welfare systems across ITV Studios and Media and Entertainment divisions (including commissioned and third-party productions).
Additionally, the role may be called upon to help coordinate the company's response to a significant welfare incident (e.g., a participant experiencing self-harm, harm to others, or other escalated mental health concerns).
The team
You will be joining the Global Risk Operations (GRO) team, a pivotal function with a comprehensive global remit. Our team is dedicated to supporting all ITV personnel in managing risks, ensuring duty of care, and safeguarding across our diverse and dynamic production environments.
The Global Risk Operations team is instrumental in maintaining a safe and secure workplace, enabling our staff to perform at their best. We provide expert guidance and implement robust risk management strategies to protect our people, uphold our values, and ensure compliance with all relevant regulations.
Responsibilities:
The role has a 80:20 split between the Duty of Care and Health & Safety teams. The main responsibilities are as follows:
Skills you’ll need (minimum criteria)
Please note that both national and international travel will be required for this role, therefore a degree of flexibility is essential.
You will also need to be flexible regarding contact outside of standard office hours and be available to provide support in the event of an out-of-hours emergency.
Some weekend work may also be necessary, depending on production filming schedules.