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Job Description: E-Commerce Intern
Position Title: E-Commerce Intern
Reports To: E-Commerce Manager
Position Summary: We are seeking a proactive and detail-oriented E-Commerce Intern to assist with various aspects of our E-Commerce operations. This role offers hands-on experience in both day-to-day operations and strategic projects, providing a comprehensive understanding of the E-Commerce landscape. The intern will support the team in driving business growth through research, administrative tasks, and the execution of local initiatives.
Job Responsibilities
Key Responsibilities:
- Execute weekly and ad hoc website updates in alignment with the E-Commerce animation plan, ensuring timely and accurate implementation.
- Support the E-Commerce Manager with the TOA and engraving strategy and its implementation.
- Conduct regular site audits to ensure a best-in-class customer experience.
- Perform market and benchmark analysis to provide feedback for customer experience improvements and support the development of local initiatives.
- Assist in the preparation and consolidation of weekly and monthly E-Commerce performance reports.
- Update and maintain global and local E-Commerce trackers.
- Support the E-Commerce Manager and Global CRM team on newsletters briefing, performance tracking, and benchmark analysis.
- Monitor the weekly consumables inventory tracker and escalate issues as necessary.
- Support ad hoc requests from the Global Client Relations team.
- Participate in team meetings and contribute ideas for E-Commerce growth.
- Provide general administrative support, including raising POs and preparing presentations for key stakeholders.
Opportunities:
- Gain hands-on experience and develop expertise in E-Commerce and CRM operations.
- Play a key role in shaping local E-Commerce strategy and contributing to its growth.
- Exposure to cross-functional collaboration with HQ and local teams.
Profile
Qualifications: Currently pursuing or recently completed a degree in Business, Marketing, or a related field. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent analytical and communication skills. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment with strong organisational skills. Proactive attitude and eagerness to learn.
