E-tail Manager

Job description:

The Opportunity

 

12 month maternity cover contract 

 

In this role, you will be responsible for accelerating Puig’s UK e-tail performance across key partners, strengthening every step of the online funnel – from visibility and product storytelling through to conversion and repeat purchase. You will co-create and execute impactful, commercial plans, delivering launches, campaigns, and promotional activity that drive dotcom sales and margin across Puig’s prestige, niche and skincare & wellness brand portfolio.

 

You will work cross-functionally with Key Account Managers (KAMs), Marketing, Media, CRM and global brand teams to ensure consistent brand excellence online, while making agile, data-led decisions to optimise performance and improve the end-to-end customer experience. 

 

 

 

Profile description:

 

What you'll get to do

 

-    Co-create and execute the UK trading calendar with Key Account Managers, including launches, campaigns, and promotional activity to tie together context for weekly performances
-    Monitor product performance, conversion, and customer behaviour, making agile decisions to maximise future sales
-    Manage changes to site content, navigation, and landing pages to support tradi

ng and performance goals
-    Execute UK campaign rollouts in line with global brand direction and local commercial priorities
-    Ensure product storytelling and onsite content align with brand tone, aesthetic, and guidelines across prestige, niche, and skincare & wellness brands
-    Optimise onsite journeys to support conversion, premium positioning, and consistent brand experience 
-    Partner closely with KAMs to deliver retailer execution, align priorities, and support retail partner-facing initiatives
-    Act as a key stakeholder with internal teams (Marketing, Media, CRM, Supply, Finance), ensuring alignment and timely delivery
-    Coordinate global-to-local execution, ensuring local market needs are met while protecting global brand standards
-    Support CRM initiatives by integrating onsite touchpoints with email, sampling, and loyalty strategies
-    Collaborate with CRM and Media teams to connect onsite experiences with customer acquisition and retention initiatives
-    Act as a collaborative, passionate, and hands-on cross functional team player, contributing positivity to team culture and performance
-    Coach, mentor and develop two E-tail graduates, fostering growth and building future leadership capabilities
-    Streamline workload contents for the graduates in the team

 

We'd love to meet you if you have

 

-    Strong experience in e-tail, e-retail, digital trading, ideally within Prestige and Niche environments
-    Proven ability to manage performance against commercial KPIs (e.g. sales, conversion, margin, onsite engagement)
-    Hands-on experience briefing and delivering onsite changes (content, navigation, landing pages) and campaign rollouts
-    Experience working closely with KAMs and retail partners to deliver commercial objectives
-    Line manager experience 
-    Analytical and data-driven, able to prioritise actions and make agile decisions in a fast-paced environment
-    Strong attention to detail, ability to work cross-functionally, and excellent communication/presentation skills
-    Agile, innovative, and digitally curious, with a passion for driving growth and fostering strong relationships

 

 

We offer:

 

- An entrepreneurial, creative and welcoming work culture

- A range of learning and development opportunities

- An international company with plenty of opportunities to grow

- A competitive compensation & benefits package