Ecommerce Manager

ABOUT BREMONT

Bremont is recognised for designing and manufacturing the ultimate tool watch, making timepieces that are highly durable, reliable, and fit for purpose, whatever the environment. Bremont positions itself in the world of adventure and exploration, working with individuals across different fields who epitomise and demonstrate anything being achievable armed with the right mindset. Bremont supports and promotes this mentality and is proud to provide watches for some truly extraordinary feats of endurance that inspire us to push ourselves to achieve incredible things.

Bremont is built on a rich British heritage, and the brand represents a true embodiment of the indomitable British spirit. Through sheer vision, determination, and belief, Bremont has established itself as a leading brand in the luxury watch industry. These intrinsic values form the basis for Bremont’s core message and brand philosophy.

The company manufactures its mechanical watches at scale from “The Wing”, Bremont’s 35,000 sq ft state-of-the-art Manufacturing & Technology Centre in Henley-on-Thames, England. High precision engineering, craftsmanship, technical innovation, and a distinctive design ethos set Bremont apart, combined with its unique spirit of adventure.

WORKING WITH US

We are motivated by a relentless determination to create the world’s most capable tool watches.

Our mission is to be there at the limits of possibility in adventure and exploration; we are inspired by those individuals who prove that anything is possible and epitomise our mantra… ‘Take It Further.’

We’ve therefore created an environment that supports our colleagues with this mission; embracing ‘The Spirit of the Adventurer,’ ‘The Attitude of the Adventurer’ and the ‘Focus of the Adventurer.’

The adventurer strives to push the limits of possibility with a relentless determination to achieve what others thought impossible.

We know that together we will succeed. A successful expedition relies on everyone playing their part. The power of all far exceeds that of one. At Bremont we share the load, we know that we shine brightest when we shine together.

True design and engineering brilliance simplifies and clarifies. There is no prize in complexity. Our success will come from the simplification of process and procedure. Simplify to Amplify is a core belief of our approach to brand and business.

These core values are at the heart of everything we do; fuelling personal growth and driving us towards extraordinary achievements.

At Bremont: You are the Explorer… This is the Expedition… Enjoy the Adventure!

Join us during an exciting phase of growth as we expand our online presence and build on the increasing popularity of ecommerce as a key sales channel. You’ll be heavily involved in this journey, driving innovation and enhancing our digital experience to showcase the precision and craftsmanship that define our brand.

KEY PURPOSE OF THE ROLE

The Ecommerce Manager is responsible for managing and optimising Bremont's ecommerce platform, ensuring seamless user experiences, efficient website functionality, and alignment with the brand's strategic objectives. Reporting to the Head of Digital, this role is pivotal in maintaining and enhancing the performance of bremont.com across all locales, driving growth, and supporting key CRM and digital initiatives. The Ecommerce Manager will oversee daily operations of the website while contributing to longer-term projects to improve UX, website functionality, and online performance. The role requires close collaboration with internal and external teams, including developers, marketers, and third-party vendors, to deliver impactful website and email projects that align with the brand’s growth strategy and budget.

KEY RESPONSIBILITIES

Core Functions:

• Website Management: Manage the daily operations of bremont.com, including building, maintaining, and optimising product pages, collection pages, campaign pages, and other landing pages to support marketing and sales objectives.
• Performance Optimisation: Manage and optimise D2C/cart functionality, on-site search, and customer account functionality to improve UX and conversion rates.
• Email Marketing: Support CRM activities, including building, deploying, and maintaining email campaigns and automated/triggered email workflows.
• Cross-Functional Collaboration: Partner with internal teams and external agencies to ensure website performance aligns with broader marketing and business strategies.

Other Tasks:

• UX Development: Collaborate on UX research and propose improvements to enhance website usability and customer experience.
• Development Support: Develop detailed briefs for website functionality enhancements and oversee project delivery by internal and external teams.
• Data Management: Ensure accurate and optimised product and customer data management within Shopify and other integrated platforms.
• Testing and Reporting: Co-develop and manage a rolling website testing and reporting framework to continually enhance UX and website performance.
• Platform Expansion: Support planning and deployment of new website locales to expand the brand’s digital presence.

PERSON SPECIFICATION

• Significant hands-on experience with the Shopify platform, including front-end merchandising, data management, and app integration.
• Demonstrable experience in website development project management and UX optimisation.
• Strong understanding of customer journey planning, email campaign execution.
• Familiarity with HTML, CSS, and JS.
• Excellent organisational, collaboration, and communication skills, with the ability to manage multiple projects and priorities effectively.
• Proactive, solutions-focused mindset with a passion for improving user experience and driving results.
• Experience within the luxury sector preferable.

COMPANY BENEFITS

• 25 days holiday entitlement plus 3 days in December for HQ shutdown!
• Free onsite lunch
• Life cover
• Excellent length of service awards featuring the issuing of those Bremont timepieces we are all so proud to produce.
• Significant permanent employee discounts on Bremont Watches, with great ‘family and friends’ Sales.
• Unique retail discounts for many different brands, available both locally and online.
• Enhanced Maternity and Paternity leave.
• Wellbeing initiatives including counselling and 24/7 financial & legal advice.
• Strong support regarding time off for you partake in any commendable volunteer work.
• A day’s holiday for you to celebrate your birthday!
• We’re a sociable bunch and plan several social events throughout the year.
• Training programmes offered with a focus on career development within the company.
• A fantastic and enviable new facility in which to work, very near the town centre

WORKING ENVIRONMENT

• Hours of work – 37.5
• Days of work – Monday-Friday
• Hybrid working; 3 days at HQ, 2 days at home
• Probation process 4 months standard
• Notice period – 2 months up to 2 years service increasing to 3 from 2years+

INTERVIEW PROCESS

Stage 1

Interview with Hiring Manager and HR via Teams

Stage 2

Interview with Hiring Manager and other Senior Manager onsite, to include task/presentation

We are dedicated to creating an open and inclusive working environment, and this starts with our recruitment practices. We try to ensure that everybody who is interested in joining our team has equal opportunity and ability to start that journey with us. We intend to have flexible and accessible hiring practices and will make every attempt to adapt to your needs throughout. We welcome any requests for adjustments in our processes.