Job Description
The International eCommerce team is recruiting an eCommerce Product Trading Lead to be at the forefront of our global growth! Based at Head Office in Leicestershire, offering a competitive salary alongside great benefits such as a company bonus, annual pay review & great staff discounts to name a few.
At NEXT, not only are we one of the UK’s largest fashion retailers, but we’re also one of the largest listed companies, full-stop. Selling our products and thousands of world-famous brands, both in-store and online UK and Internationally. What’s more, we’re growing. Fast. And it’s the kind of growth and investment that is exciting for everyone in our business.
The International eCommerce Trading team fuels global growth by managing and optimising online product sales across 72 international markets. They drive exciting product launches, strategic promotions, and collaborate with leading third-party platforms to maximise sales and brand visibility worldwide.
About the role:
As the eCommerce Product Trading Lead, you will take full ownership of driving traffic and conversion from product detail pages (PDP) through to checkout. You’ll be the go-to for managing online product exclusions, spotting what’s missing and working with the right teams to get items back on site. You’ll also play a key role in expanding into new product categories, always with an eye on boosting sales and profit. You’ll use data to steer your decisions, striking the right balance between commercial results and an exceptional customer experience. From optimising marketing traffic and sharpening up product content to enhancing UX and removing friction in the path to purchase, you’ll lead projects that make a real difference. What else is involved?
Own and optimise the PDP funnel
- Accountable for driving traffic quality and conversion from PDP through to checkout.
- Own analysis of traffic coming to PDPs from marketing; identify and act on opportunities (e.g. low converting, low profit PDPs with high spend vs. high converting PDPs with low traffic).
- Own which items are included in marketing feeds, based on conversion, sales & profit.
Product expertise
- Lead product teams in training and development of product content.
- Optimise product presentation: imagery, item titles, colour names, groupings, reviews, descriptions, banners, recommendations & overall PDP UX, regardless of traffic source (organic, paid, email etc).
Exclusions & new product opportunities
- Identify and work with teams to increase items online
- Drive new product category expansion (e.g. Home), pushing for improvements in sales & profit.
Continuous improvement
- Regularly review competitor sites, funnel metrics and user behaviour.
- Conduct market research and UX testing to identify new opportunities.
- Review test data to determine success and share insights with senior stakeholders.
Projects
- Support with writing requirements and driving cross-functional projects across PDP, favourites, shopping bag, registration and checkout.
Commercial
- Challenge the status quo, test new approaches, and drive improvements in net sales and profit.
You’ll be doing all this from either our Leicestershire Head Office. Our offices are inspiring, yes. But we understand that life happens. So, we’re big on making sure your work, works for you which is why we offer flexible working.
Bring your energy. Play to your strengths. Make things bigger and better than before. Let’s Take It On.
About you:
- Analytical and highly comfortable working with large data sets to drive decision making.
- Organised, thorough and motivated by challenges; thrives in a busy, fast-paced retail environment.
- Strong commercial awareness, always looking for ways to improve sales & profit.
- Great at prioritising workload to meet tight deadlines.
- Excellent attention to detail.
- Strong communication skills and able to influence and work effectively with teams at all levels.
- Confident leading cross-functional teams and training others.
- Experience in e-commerce, online trading, merchandising or digital marketing preferred.
Curious, proactive and passionate about continuous improvement.
About Us
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!
About The Team
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to fantastic discounts at our Staff Shops
- Restaurants with great food at amazing prices
- Access a digital GP and other free health and wellbeing services
- Free on-site parking
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email
[email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
