Job Description
The eCommerce Total Platform team are on the lookout for x2 eCommerce Trading Managers to join and be at the forefront of our partner brands - Gap & Fatfaces’ growth. Based at Head Office in Leicestershire, offering a competitive salary alongside great benefits. Both positions are on a 12 month FTC (maternity cover).
At NEXT, not only are we one of the UK’s largest fashion retailers, but we’re also one of the largest listed companies, full-stop. Selling our products and thousands of world-famous brands, both in-store and online UK and Internationally. What’s more, we’re growing. Fast. And it’s the kind of growth and investment that is exciting for everyone in our business.
Total Platform at NEXT is an exciting new business-to-business online service that offers brands a full solution for eCommerce, including website, warehousing, logistics, customer care, marketing and customer data management. We let brands focus on their product and creative, and we drive their new online business forward including innovations, sales, operations and technology developments.
About the role:
As the eCommerce Trading Manager for Gap or Fatface Total Platform, you will work closely with the brand - Gap or Fatface and own their website from a trading perspective. On a day to day, you will review the website metrics, make suggestions to optimise net sales and conversion and you’ll also get to suggest ways to improve the search results, sort order, search imagery, filters, item titles, navigation links and navigation order. You will be a key point of contact for the Gap and FatFace brands and will manage relationships effectively.
What else is involved?
- Grow sales of the client Gap or Fatface, using the Total Platform tools and resources at your disposal, including data, marketing, website content, navigation and filtering, search and experience.
- Act as a brand ambassador; promoting the brand within Next and driving their sales forward as much as possible through sales ideas, innovations, developments and marketing campaigns.
- Identify & champion opportunities for growth; through data analysis of key online metrics, customer research and sales data analysis
- Use your exceptional commercial understanding, to help to identify and suggest ways to create a more engaging online experience for our customers
- Use sound knowledge of search, navigation and commercial layouts to make sure our online offering is always the best around
- Support the Senior eCommerce Manager and wider online team with product and project launches.
- Continually review search results and pages with a view to optimise. Identifying opportunities to improve low conversion or high bounce rates.
- Drive forward marketing opportunities and initiatives that will enhance a product's online commercial appeal.
- You will optimise the online funnel, determining right products, content and structure to get customers through the shopping journey as quickly as possible whilst maximising average order value.
- Work to create and maintain the marketing plan and ensure it is executed on time.
- Identify, implement and drive commercial improvements through your insights.
- Drive growth of team members by carrying out regular reviews and performance development plans with direct reports
You’ll be doing all this from our Leicestershire Head Office. Our offices are inspiring, yes. But we understand that life happens. So, we’re big on making sure your work works for you which is why we offer flexible working - 3 days in the office per week and 2 from home.
Bring your energy. Play to your strengths. Make things bigger and better than before. Let’s Take It On.
About you:
So if you’ve got strong experience working within an eCommerce Trading Management role, are analytical and comfortable with large volumes of data, have strong communication skills with a driven & forward thinking attitude, and the ability to work with brands - this is the role for you!
About Us
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!
About The Team
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to fantastic discounts at our Staff Shops
- Restaurants with great food at amazing prices
- Access a digital GP and other free health and wellbeing services
- Free on-site parking
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email
[email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
