Your role will involve supporting the administrative services manager in the day to day running of the administrative service.
You will be primarily based at Ealing Hospital, but you will be expected to work cross site if required.
The Administration Coordinator is the first point of contact for patients and visitors who are referred or admitted to the Accident & Emergency Department or who may be seeking information on patients who are in the main hospital.
A key part to this role will be to ensure an excellent level of customer service and attention to detail is delivered throughout the team.
This role provides the administration/clerical function for the department as well as the Trust. This includes the electronic admission and discharge of patients treated.
The post holder will be available to work a 24 hour rotational shift pattern, with the appropriate breaks.
The role of the Administration Coordinator includes the accurate and timely input of the clinical data into the Cerner system.
The post holder will adhere to Trust policy with regards to the sensitive information that patients are providing and the sensitive information held with regards to them.
The post holder will work at any of the Trust’s sites however this will in the main be at Ealing Hospital.
The post holder will be expected to work across the UTC and ED floor providing admonitive support.
The Administration Coordinator is required to work flexibly within the post to achieve the role outcome.
