Education Manager

Medik8 is looking for a dynamic and commercially-minded Commercial Education Manager to join our team and lead the education strategy across EMEA & ROW for both professional and retail channels. This is a pivotal role, combining skincare expertise, training excellence, and commercial acumen to drive measurable sales results and support our ambitious growth plans.

If you’re passionate about skincare, thrive in a multichannel environment, and have a proven track record of turning education into commercial impact, we want to hear from you.

About the Role

As the EMEA & ROW Commercial Education Manager, you will be responsible for developing and executing our regional education strategy across clinics, salons & spas, e-tail, retail, and distributor networks. You will create impactful training programs that not only educate but also drive business growth, foster engagement, and build a strong community of brand advocates.

Salary: £45,000 – £55,000

Key Responsibilities

Strategy & Planning

• Develop and implement a comprehensive regional education strategy aligned with company objectives.

Content Development & Delivery

• Develop commercially focused training content: protocols, consultation skills, retailing, treatment plans, and category education.
• Localise global education assets for EU/ROW markets, channels, and regulations.
• Lead training sessions, workshops, and events, both in-person and virtually.
• Ensure consistency of messaging across manuals, e-learning, and presentations.

Commercial Impact & Performance Management

• Link all education activities to KPIs like revenue, retention, reordering, attach rate, and treatment uptake.
• Partner with BDMs and distributors to create education plans that drive commercial success.
• Track ROI of education activities and recommend optimisations.

Leadership & Stakeholder Management

• Mentor and manage distributors and education partners in the region.
• Build strong relationships with distributors, clinic owners, e-tail teams, and marketing stakeholders.
• Foster a collaborative, high-performance culture within regional and global education teams.

Events & Brand Representation

• Serve as the primary education partner for distributors in EU/ROW.
• Support key markets with launch plans, in-clinic education, and commercial activation.
• Represent Medik8 at industry trade shows, PR opportunities, and other public-facing events.
• Stay informed on industry trends, new technologies, and competitor education strategies.

Experience & Skills

• Significant experience in commercial education or training, ideally within professional beauty or skincare.
• Proven multichannel experience managing education across professional, retail, and D2C channels.
• Relevant qualifications (NVQ Level 3 or equivalent such as CIBTAC, ITEC, CIDESCO) in beauty therapy, aesthetics, or related fields.
• Strong commercial acumen with a track record of driving sales through education initiatives.

About us

Founded in 2009 by UK scientists and brothers, we are a British, B Corp™ certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise.

Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy® of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin.

Culture & Benefits

We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It’s just who we are!

Some of the perks of being part of the Medik8 team include:

- 25 days holiday + bank holidays

- Flexible & Hybrid working

- Private Medical Insurance + Mental Health support

- Employee Assistance Program (EAP)

- Annual Performance Bonus

- Long Service Awards

- 75% discount + Annual Product Allowance

- Flexible Career opportunities

- Up-skilling support + regular Lunch & Learns

- 2 Volunteering days per year

- Matched Charitable Giving Scheme

Want to do a little more research before you apply?

Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.

At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work.

Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!