Email Marketing Manager

Job Title: Email Marketing Manager - Global Luxury eCommerce Platform

Location: London (1x day in the office)

Job Type: Full-Time, Permanent

Salary: £40,000 - £46,000

Are you a hands-on email marketer who’s comfortable working with data and driving growth? Join a global platform that brings together content, marketplace services, and data to support a specialist community of buyers and sellers. You’ll lead email marketing across multiple product areas and help shape a new customer engagement platform as the business undergoes a key tech upgrade.

Key Responsibilities:

• Own the end-to-end email marketing strategy and execution across core B2C products
• Lead B2B CRM initiatives to support sales and funnel growth
• Drive personalised, automated campaigns on Braze, optimising journeys and A/B testing for maximum impact
• Write compelling, brand-aligned email copy that engages and converts diverse audiences
• Manage and mentor a Marketing Assistant supporting email marketing activities

Skills & Experience:

• 3+ years’ experience in email or CRM marketing, ideally within a digital or product-led business
• Hands-on experience with Braze or similar customer engagement platforms
• Excellent copywriting skills and clear communication with the ability to work cross-functionally
• Proven ability managing or mentoring junior team member

Benefits:

• Hybrid working (1x day a week in the office)
• Private health insurance, pension plan, gym reimbursements, and Cycle to Work scheme
• 20 days holiday plus office closure between Christmas and New Year
• Unlimited sick days

If you would like a confidential chat about this role or your next career move, then please get in contact with: [email protected]

Major Players are the UK’s leading digital, marketing, and creative talent agency, and over the last 30 years we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law.

For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/