EMEA Corporate Workplaces Manager

Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

This role is based 5 days a week on-site at our London Paddington offices. Reporting into Finastra's Head of Workplaces, the EMEA Region Workplace Manager's key responsibilities are:

Leadership & Strategy:

• Align EMEA workplace operations with organizational strategy
• Manage resources, timelines, and budgets to deliver successful outcomes
• Lead and motivate teams, manage change, and foster a culture of continuous improvement
• Influence stakeholders at all levels, including executives, vendors, and community partners

Operations & Maintenance:

• Coordinate front-of-house support, including reception teams, room set-up, AV and meeting support, security, and cleaning services
• Enforce and continuously improve policies and procedures, including vendor specifications, compliance standards, and service quality measures.
• Hire and supervise contractors, conduct facility inspections, and ensure all contracted work meets agreed standards.
• Proactively manage space utilization to ensure optimal workplace effectiveness support flexible/hybrid work environments.

Sustainability & Environmental Stewardship:

• Implement and champion sustainability initiatives, such as energy efficiency and waste reduction.
• Track and report on ESG (Environmental, Social, Governance) metrics.

Risk Management & Health and Safety:

• Draft and update emergency plans and evacuation procedures, overseeing security and fire prevention systems
• Take the lead in emergency response and evacuation procedures.

Financial oversight:

• Manage budgets, analyze costs, and optimize financial performance.

Required Experience & Skills

• Demonstrated ability to manage workplaces and facilities across multiple sites within different geographies in EMEA (e.g. Europe, Middle East, Africa)
• Demonstrated ability to work within budgets and deliver services on time.
• Deep understanding of building systems, maintenance protocols, and operational best practices.
• Strong verbal and written communication skills.
• Ability to establish and maintain professional relationships with all stakeholders.

Nice to have Certifications

• Certified Facilities Manager (CFM)
• Facility Management Professional (FMP)
• Accredited Facilities Manager (AFM)
• Relevant Health & Safety or sustainability certifications