Emergency Response Officer

Emergency Response Officer

Location: Hove, East Sussex (Hybrid role covering areas of Sussex and Surrey)

Salary: £27,041 per annum, pro rata

Hours: 35 per week

Contract: Fixed term contract (9 months)

Additional Requirement: Applicants must have a full licence (2 years) and access to a vehicle.

Are you ready to lead volunteers and make a real impact when crisis strikes?

Do you thrive in fast-paced environments and want to make a difference in your community? As an Emergency Response Officer, you’ll be at the heart of our crisis response efforts - coordinating volunteers, supporting vulnerable people, and working with partners to deliver life-changing support. Could you be the calm in the chaos? Are you ready to lead with compassion and courage when it matters most?

What will a day in the life of an Emergency Response Officer involve?

• Managing and supporting volunteers in emergency responses.
• Ensuring effective and efficient responses to crisis and emergency situations.

To be a successful Emergency Response Officer, what will you need?

• Experience managing volunteers, with the ability to guide and influence others.
• Experience delivering high-quality services to the public, handling complex and changing situations.
• Knowledge of relevant health and safety practices and emergency response legislation.
• Strong IT proficiency, particularly with Microsoft Office programs.
• Experience creating and monitoring data, interpreting management information, and user feedback.

In this truly rewarding role, you will be part of a 24-hour on-call rota as potential emergency response duties can arise at any time. You’ll need to be easily accessible to the location to attend work meetings and face to face events on a regular basis. It is imperative that candidates are located within the Surrey/Sussex area.

Interested? The closing

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.

At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.

Together, we are the world's emergency responders