Employee Experience, ER & Policy Manager

CompanyProject People

LocationReading, England, United Kingdom

Posted At12/3/2025

UK Visa Sponsorship Analytics

Occupation Type

Business, research and administrative professionals not elsewhere classified.

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£56,600 (£29.03 per hour)

Occupation rate applies

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Description

Employee Experience, ER & Policy Manager

Reading | Hybrid (3 days/week)

6-month contract

Join MBNL, the UK’s largest network-sharing joint venture, driving digital infrastructure transformation. Our People Team shapes the employee experience and delivers the strategy that powers our business.

We’re hiring an experienced Employee Experience, ER & Policy Manager to lead individual and collective ER cases (grievance, disciplinary, sickness, insourcing), while redefining HR policies and building manager capability. This role blends hands-on casework with strategic policy development and change leadership.

Key Responsibilities of the Employee Experience, ER & Policy Manager include:

Manage ER cases and coach managers through resolution
Lead collective ER processes including insourcing and structural change
Redesign HR policies and contracts to reflect company behaviours and tone
Ensure policies are clear, compliant, and aligned with best practice
Communicate and embed policy changes, upskilling managers
Enhance HR intranet with accessible tools and guidance

Deliver training and e-learning for line managers

Recommend models for ongoing HR/ER support

Support wider People Strategy projects

The successful Employee Experience, ER & Policy Manager will have:

Strong UK employment law and ER expertise
Experience managing individual and collective ER cases
Proven success in policy development and insourcing
Confident coaching and influencing skills
Clear, effective communication style
Proactive, improvement-focused mindset

To apply for the Employee Experience, ER & Policy Manager please send your CV to caroline.kennedy@projectpeople.com