Employee Relations Advisor

Employee Relations (ER) Advisor

Location: Hybrid – 1–2 days per week in our Birmingham office

Contract Type: Permanent | Full-time

At Mitie, we’re on a mission to make our company a truly great place to work. As we continue to grow, we’re looking for passionate and knowledgeable Employee Relations Advisors to join our expert team. If you're a confident communicator, a trusted advisor, and a champion of fair and effective people practices, this is your opportunity to make a real impact.

What You’ll Be Doing

• Manage a diverse caseload of complex ER matters, providing expert advice aligned with employment law and best practice.
• Coach and support managers to handle ER issues confidently, fairly, and consistently.
• Collaborate with HR colleagues, senior stakeholders, legal teams, and Occupational Health provider.
• Contribute to the review and improvement of ER policies and processes to enhance employee experience and operational efficiency.
• Use our advanced case management system to deliver a consistent, high-quality remote service.
• Support a wide range of contracts across both public and private sectors, offering variety and challenge.

What You’ll Bring

• Strong knowledge of UK employment law and employee relations best practices.
• Proven experience managing a high-volume ER caseload in a fast-paced environment.
• A people-first mindset with a commitment to confidentiality, fairness, and respect.
• A curious, solutions-focused approach to problem-solving and continuous improvement.
• CIPD Level 3 or 5 qualification (or working towards) is desirable.

Why Mitie?

Join Mitie to work in a collaborative, innovative team with flexible hybrid working, CIPD study support, and a people-first culture where you can make a real impact.