Employee Relations Manager, Employee Experience & Relations UK&IE

London, England, United Kingdom

7/8/2025

Description

We are looking to hire a talented and committed Employee Relations Manager. This role will play a critical part in the execution of the employee relations agenda in the UK.

The central objective of Amazon's Employee Relations team is to ensure our organization’s treatment of employees is fair, respectful, and consistent with our framework of core business values and objectives.

We are seeking a progressive, hands-on, customer-obsessed individual who will help to develop our employee relations agenda of creating a positive employee relations climate that supports employee safety, capability, engagement and a high performance, customer-obsessed culture.

Key job responsibilities

• Support Regional Directors and Site Leads: Collaborate with Regional Directors, Site Leads, General Managers (GMs), and PXT Managers in the UK CF network to identify key ER risks and to analyze quantitative and qualitative data from multiple sources including employee feedback mechanisms.
• Risk Mitigation: Develop and propose mitigation actions for identified risks at site or regional levels.
• Enhance Employee Engagement: Support the delivery of initiatives designed to enhance employee engagement.
• Labour and Industrial Relations: Proactively assist Operations and PXT teams with collective labour activities and industrial relations issues E2E.
• Stakeholder Guidance: Guide stakeholders and deliver collective consultation and communication as required for the ongoing evolution of the business, ensuring compliance with labour laws and company policies.
• Training: Deliver and evaluate training programs to build up employee relations capability for operations.
• Associate Forum Strategy: Manage the Associate Forum strategy within the region of responsibility.
• ER Gembas and Site Visits: Organize ER Gembas, site visits, and employee focus groups to monitor employee sentiment on key topics such as employee experience, manager-employee relations, compensation and benefits, recognition, communication, and engagement.
• Project Management: Take ownership of or contribute to key ER projects.
  
  

Basic Qualifications

• Experience in employee relations, human resources, or a related field.
• Knowledge of labour laws and company policies.
• Experience in developing and delivering training programs.
  
  

Preferred Qualifications

• Demonstrated ability to identify and mitigate employee relations risks.
• Demonstrated written and oral communication skills; public speaking and consultation skills.
• Proven problem solving and analytical skills in an ambiguous environment.
• Proven attention to detail; extremely organized.
  
  

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon UK Services Ltd.

Job ID: A3026402