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General
Employee Services Coordinator (9-month FTC)
Location: Birmingham
Division: People & Sustainability
About The Role
We’re seeking a proactive, organised and detail-oriented Employee Services Coordinator to join our team. This role is pivotal in supporting our people development and recruitment activities, ensuring smooth operations across training, learning systems, and early careers processes.
Key Responsibilities
Learning & Development Coordination
- Manage the training calendar by liaising with third-party vendors to schedule training sessions.
- Administer the Learning Management System (LMS), including course creation, assigning training, and resolving first-line user queries.
- Ensure employee learning records are accurately maintained, including approvals and learning agreements.
- Coordinate with selected vendors on behalf of employees for training and development needs.
- Verify and communicate study bonuses and salary increases for actuarial staff as required.
Recruitment & Early Careers Support
- Coordinate and schedule recruitment interviews, including early careers interviews and assessment centres.
- Manage queries and requests via shared inboxes, ensuring timely and professional responses.
What We’re Looking For
- Strong organisational and coordination skills with a keen eye for detail.
- Excellent communication skills and a customer-focused approach.
- Ability to handle sensitive information with discretion.
- Previous experience in HR, L&D, or recruitment coordination is desirable.
