The Employee Services Department consists of Payroll, Pension and Staff Benefits, our service is so important to our workforce and supports our colleagues to deliver patient care the best it can be, so we want someone fab to join our very busy team to help ensure we process salary payments accurately and on time. We have a strong team spirit and cannot wait for you to join us.
Our team work in an agile way and support our colleagues to work whilst ensuring that service delivery is maintained. We don’t need you to have experience, but we want someone who is bold, enthusiastic, has great systems/IT skills and is resourceful. As a member of our close knit team, you will have excellent communication and organisational skills, managing your own workload using your initiative. You will be an excellent networker that relishes a challenge and thrives in a busy environment.
It’s fair to say this job is varied and will keep you on your toes. You’ll support the Employee Services Department by processing pay affecting information into the National ESR HR/Payroll system. As part of this role you will engage with a range of our workforce through various ways including face to face, telephone, emails and MS Teams therefore customer service is one of our key qualities in our team.
Role
Understanding the employee experience is such a key driver in this role, you’ll help influence their experience & help us continually evolve. This role will include:
- Using our computerised systems, you’ll manage and process a range of pay affecting data which we will support you with to enable you to prioritise your work.
- Ensuring excellent customer service is a key driver in this role, your input will have a major influence on each employee experience.
- Using the national ESR HR/Payroll System, you'll manage and process a wide range of pay affecting data, support will be available to assist you with prioritising your work and developing your potential.
- You’ll be proactive to ensure our service is the best it can be. We do everything as a team, so you will help with the development and implementation of new initiatives within the service and the wider Trust and ensure that all employee services processes are carried out in accordance with current legislation and best practice.
- You will provide direct telephone support to internal departments and our clients organizations.
We are not going to shy away from saying this is ideally a job for someone who thrives in a fast-paced environment. We’re busy, working often to tight timescales and juggling multiple priorities – but for the right candidate, we know this will make the role even more exciting for you.
So what can we offer you? Well as well as working for an award winning service and organisation, you will join a very strong and dedicated team who work so hard together and have fun along the way. The satisfaction of knowing you played your part in helping our workforce to look after our patients is what will drive you the most. We will help you develop your skills, give you opportunities to try new things and we actively encourage you to challenge us to constantly review what we do, our processes and approaches.
For further details / informal visits contact: Name: Gillian Massey Job title: Deputy Head of Employee Services Email address:
[email protected] Telephone number: 01772 521900
