Enablement Manager, Fintech

🌍 Can you help us change the world?

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇

🧑🏻 💻 About the role

First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distill it down to a job description (which we do because this is a job description), it would be this:

As the Enablement Manager for Fintech at Mews, you will play a pivotal role in embedding fintech solutions into our sales and customer engagement workflows. Your focus will be on driving adoption, improving productivity, and ensuring compliance by partnering closely with sales, customer success, product marketing, and fintech teams. You will lead enablement initiatives that enhance the team’s understanding of regulated fintech solutions, optimise sales processes, and support the successful rollout of new offerings. This role plays a key part in supporting commercial performance, enabling responsible deal-making and embedding fintech capabilities across our go-to-market teams.

✅ Your mission, should you choose to accept it:

• Fintech Enablement Strategy: Develop and execute enablement programs that embed fintech knowledge and best practices across sales, customer engagement, and go-to-market teams. Ensure relevant fintech solutions are seamlessly integrated into workflows from discovery through onboarding and expansion.
• Training & Development: Design and deliver advanced training programs, including hands-on pitch practice and regulatory compliance education, to empower teams to confidently position and sell fintech solutions while meeting regulatory expectations and best practices.
• Data-Driven Performance Optimisation: Utilise dashboards and analytics to monitor enablement effectiveness, identify trends, and recommend improvements that strengthen sales effectiveness , increase efficiency, and enhance overall fintech solutions adoption.
• Cross-Functional Collaboration: Work closely with fintech Product Marketing, Solutions Specialists, and Sales leadership to align messaging, content, and enablement efforts that drive consistent fintech value communication.
• Process Improvement & Automation: Lead initiatives to streamline enablement processes by creating templates, automations, and leveraging Ai tools that reduce manual effort and elevate team productivity.
• Change Management & Adoption: Champion fintech-related change management by engaging stakeholders, and inspiring teams to embrace new solutions and compliance requirements with confidence.
• Regulatory & Compliance Enablement: Work in partnership with our Legal and Compliance teams to ensure all enablement content and training reflect current regulatory guidance, empowering teams to navigate the complexities of selling regulated fintech solutions responsibly.

🤝 You’ll be a great fit if you bring a few of the below with you:

• Minimum of five years’ experience in enablement, enablement operations, sales, or customer success within fintech or B2B SaaS, with exposure to regulated products.
• Experience in fintech or embedded financial services, ideally with experience in payments. Comfortable working with regulated products and familiar with compliance and regulatory frameworks (U.S. and Europe experience a plus.
• Ability to translate product marketing narratives and value propositions into engaging, effective training that drives understanding, adoption and confidence across commercial teams.
• Experience designing and delivering training programs, including hands-on, practical enablement such as role-playing and objection handling.
• Data-driven mindset with the ability to analyse dashboards, identify trends, and use insights to improve sales performance and reduce discounting.
• Skilled in cross-functional collaboration, working closely with product marketing, sales, customer engagement, and fintech solutions teams.
• Familiarity with enablement and sales tools such as Highspot, Gong, or similar platforms is preferred, not required.
• Strong organizational, project management, and presentation skills.
• Proactive, self-motivated, and able to drive change management initiatives that encourage adoption of new fintech products and regulatory practices.
• Passion for empowering the hospitality sector through technology, with a genuine interest in helping hoteliers unlock value through fintech solutions.
• Experience in scale-up or hyper-growth company is preferred.

🎉 What’s in it for you?

Did you know that Mews was named the Best PMS of 2025—for the second year in a row—and has previously been recognized as the Best Place to Work in Hotel Tech for two consecutive years? Now you do! While much of this success is thanks to our incredible team, part of it is also because of the fantastic perks we offer. Beyond working alongside amazing colleagues and tackling exciting challenges, you’ll enjoy:

• Participation in the Company shares program
• Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave.
• (No matter your location, this can be used during the 1st year and applies if you've been employed for at least 1 year at Mews)
• Curiosity is part of our DNA - we’re bold, edgy, and never afraid to blaze new trails. EDGE is how we bring that spirit to life for our people. So, how do we get our EDGE at Mews?
• Once a month, we carve out protected time to Explore, Develop, Grow, and Elevate - time to focus on yourself, your growth, and your future. Because when we grow, we thrive. EDGE is an opportunity to step outside of the day-to-day, leaning into your curiosity, and build the skills that keep you - and all of us - future-ready.
• Flexible Benefits via the ThanksBen platform
• Unlimited paid holiday (no, this is not a typo)
• Remote/flexible working (we're 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us!)
• Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
• Regular team events and socials