Job Description
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Introduction
Are you good at working to deadlines in a fast pace environment? Are you keen to deliver a smooth discharge for people leaving Hospital? Do you have excellent communication and IT skills? Then this may be the opportunity for you.
What’s the role? ……
We are looking for someone to work within the Council's internal Enablement team to primarily cover weekend shifts but also any shift, with notice, between our operational hours of 7am - 9pm Monday to Sunday. You will be working on a cloud based platform to allocate work to our visiting staff and manage the flow of referrals from Hospital or the community. The role is exciting, busy and satisfying but you will also require calmness and patience.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
What We’re Looking For
You will need to have the ability to multi task as well as attention to detail and good time management. You will be working as part of a remote team so good handovers and flexibility is key. We are responsible for ensuring the safe transfer of care from Hospital to the home so an understanding of the importance of accurate communication is vital in this role. Ideally you will have experience of working in a front facing customer service.
Location
Our office is located in Ladywell Centre, but you will be expected to work from home if you are covering the weekend or Bank Holiday shift. Alternatively we also have the option for you to work from our 24 hour Telecare service in Ladywell.
Special conditions
- Weekend working & Bank Holidays are required for this job
- The job is subject to an enhanced DBS check
The recruitment process is anonymous and we don’t accept CV’s.
Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For an informal discussion about this job, please contact Michele.Oliver-Lockwood
[email protected]Please click here to view the Job Description and Person Specification
Salary
£37,509 - £38,637 per annum (Scale 6) pro rota to 14 hours. Enhancements paid for weekend and out of hours.
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply
The Council has a dedicated employment support service, Lewisham Works , which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email
[email protected] and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
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