End User Computing Analyst

The Team

The technical applications analyst is a member of the Business Applications and Deployment team. The workload required of this team is ever-increasing in order to support the firm in realizing its strategy and preparing for future software and systems. The Business Applications & Deployment Team is part of the IT Department and works alongside the Service Desk, Technical Services, Development and Projects teams to provide the full range of IT services and support to the business. This role will be based in Manchester or Belfast.

Responsibilities

• To test, configure, troubleshoot and deploy new software
• To maintain and manage the corporate desktop image
• To maintain the integrity of the existing software estate and investigate issues if or as they occur
• To undertake 3rd line problem management and support as required, by thorough investigation of issues – both at Operating System level and software/application level and follow through to resolution
• Other ad-hoc business as usual tasks as required
• Ensuring that applications and operating systems are patched regularly and are up to date, complying with InfoSec requirements as needed

Key Skills & Experience

• SCCM deployment, configuration & troubleshooting experience
• AdminStudio packaging experience
• Windows 10 design and configuration
• 3rd party patching tools such as SCUP
• Experience of writing PowerShell scripts
• Some experience of XenApp/XenDesktopVDI configuration and administrator beneficial
• Strong knowledge of Active Directory and Group Policy
• Thorough 3rd line level troubleshooting skills
• A team player with a flexible and pro-active approach to work with the ability to work autonomously, and ask for assistance when unsure.
• Must have a conscientious, accurate and methodical approach to work and have strong written and verbal communications skills
• Effective time management.

The Firm

Fieldfisher is a European law firm with market leading practices in many of the world's most dynamic sectors. We are an exciting, forward-thinking organisation with a particular focus on technology, finance & financial services, energy & natural resources, life sciences and media.

Our growing European network of offices supports an international client base alongside our Silicon Valley and China colleagues. We also work in a number of other jurisdictions through dedicated country teams.

Among our clients we count social media sites and high street coffee chains as well as pharmaceutical, life sciences and medical devices companies, energy suppliers, banks and technology leaders.

Clients choose to work with us because we deliver commercial, pragmatic and innovative solutions through our exceptional legal expertise and experience, on time and on budget.

Our network has more than 1000 people working across 20 offices providing highly commercial advice based on an in-depth understanding of our clients' needs.

We operate across our offices in Amsterdam, Beijing, Belfast, Birmingham, Bologna, Brussels, Düsseldorf, Frankfurt, Hamburg, London, Luxembourg, Manchester, Munich, Milan, Paris, Rome, Shanghai, Turin, Venice and Silicon Valley.

In 2017, Fieldfisher was named Law Firm of the Year in Western Germany at the Juve Awards, and Law firm of the Year at the British Legal Awards. 2018 saw Fieldfisher named Law Firm of the year at the Legal Business Awards 2018.

Fieldfisher's Condor Alternative Legal Solutions won the award for ‘New Business and Service Delivery Models’ at the FT Innovative Lawyers Europe Awards 2017. Fieldfisher also won Personal Injury Team of the Year at the Solicitors Journal Awards 2017.

Fieldfisher recruitment processes are handled by our in house recruitment team. If you are an agency enquiring about partnering with us on recruitment, please direct your correspondence solely to the recruitment team and please do not submit speculative applications under any circumstances.

Fieldfisher aims to ensure equality of opportunity and we are actively working towards improving the diversity of our staff. All applications will only be considered on merit and the applicant's suitability to meet the requirements of the role.

Who are we looking for?

• We don't have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us.

What do we offer?

• You can be yourself: It takes everyone to make us who we are. We’re a culture of diverse perspectives, with each of us making unique contributions that make us better together.
• In the office or WFH?: We think the best balance is more time in the office than at home, so we operate a 60:40 rule.
• Beyond salary: We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits ¦ Fieldfisher.

Inclusion is not exclusive:

If all our differences are highlighted, no one stands out for being different. At Fieldfisher, all our rich diversity is celebrated.

We will provide the equipment to allow you to shine, at interview and beyond. Just let us know what you need.

For accessibility information on our Belfast office, visit: Accessing Fieldfisher Belfast Hub ¦ Fieldfisher

What to do next:

• Click 'Apply Now', complete an online application and upload a CV.
• Successful applications will be invited to a 20–30-minute introductory call with a recruiter.
• Every role recruits differently. But we'll always let you know what to expect from the process, so you get no surprises.

We recruit on a rolling basis. Your application may be reviewed before the application deadline. We accept applications until we have filled the role.