End-User Computing Consultant

As an End-User Computing (EUC) Consultant at Trustmarque, you will play a strategic and hands-on role in delivering modern workplace solutions that transform the way our clients operate. You will consult directly with organisations to understand their business goals, assess their current environments, and design EUC solutions that enhance user experience, improve endpoint security, and boost operational efficiency.

You will act as a trusted advisor throughout the engagement lifecycle—leading assessments, defining roadmaps, and implementing cutting-edge solutions using technologies such as Microsoft Intune, Configuration Manager and co-management, Windows 365 and Azure Virtual Desktop, Windows Defender, Active Directory and Entra ID and the additional associated capabilities.

This is a key role in our consulting team, ideal for someone who combines deep technical knowledge with strong communication skills, business awareness, and a passion for helping organisations thrive through technology.

Main Responsibilities:

Client Engagement & Advisory:

• Lead client workshops, assessments, and discovery sessions to understand EUC requirements and business goals.
• Provide expert consultancy on Microsoft-based EUC technologies, helping clients modernise and secure their digital workplaces.
• Develop strategic roadmaps and solution recommendations that align with customer needs and IT strategy.

Solution Design & Implementation:

• Design scalable and secure EUC architectures leveraging Identity and Access Management, Endpoint management technologies (desktops/mobiles), Microsoft Windows, Microsoft 365 Apps for Enterprise and Microsoft Virtual Desktop solutions including Windows 365 and Microsoft 365.
• Implement and support modern workplace solutions across diverse environments, ensuring high user satisfaction and operational performance.
• Deliver high-quality technical documentation including design specifications and “as-built” guides.

Project Delivery & Collaboration:

• Work closely with project managers, technical consultants, and internal stakeholders to deliver successful client engagements.
• Support pre-sales activities by scoping services, contributing to Statements of Work (SoWs), and engaging in client presentations.
• Provide technical leadership and mentoring to other consultants and contribute to internal best practices.

Innovation & Continuous Improvement:

• Stay current with evolving EUC technologies, trends, and industry developments.
• Identify opportunities to enhance Trustmarque’s EUC service offerings and propose new consulting packages or delivery models.
• Share knowledge internally to strengthen team capability and client value.

Qualifications and Skills:

Essential:

• 5–10 years' experience in End-User Computing, with strong client-facing consulting background.
• Expertise in Microsoft technologies: Windows 10/11, Microsoft Intune (MDM/MAM), Configuration Manager, co-management, Microsoft 365, Windows 365, Azure Virtual Desktop.
• Strong analytical and problem-solving abilities with the capability to design tailored, strategic solutions.
• Proven ability to manage multiple engagements and workstreams simultaneously.
• Excellent communication and presentation skills, able to engage stakeholders at all levels.
• Comfortable with technical writing and producing high-quality documentation.

Desirable:

• Relevant Microsoft certifications (e.g., MD-100, MD-101, MS-102, MS-500, AZ-140, SC-300, SC-900).
• Experience with scripting (e.g., PowerShell) for automation and efficiency.
• Exposure to hybrid and cloud-based IT environments.

You will live and breathe our values - commitment, collaboration, inclusion, innovation, and inspiration.

Join us and make Trustmarque the place where everyone feels like they belong and thrive.

Benefits

We offer competitive pay, 25 days holiday (rising to 27 after 5 years of employment), 2 volunteering days, 1 personal day, plus bank holidays. We also provide a substantial benefits package which includes a company-matched pension, life assurance, enhanced parental leave policies, the option to buy extra leave, a cycle2work scheme and more.

About Trustmarque

Delivering the value of technology…

Technology changes everything. That’s why for over three decades, Trustmarque has been a trusted partner to customers and technology vendors. Our trusted advice and technical know-how, helps our customers to acquire and adopt innovative technology to deliver real-life impact. We are part of the Trustmarque Group, including Livingstone Technologies.

To learn more about the business, our services and what it is like to work with us please look at https://www.trustmarque.com/about-us/

Trustmarque is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the customers and end-users we serve, creating a culture of belonging and providing an equal employment opportunity regardless of race, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, marital status, pregnancy or related condition, expecting or parents-to-be, consistent with legal requirements or any other basis protected by law.