End User Support Specialist

Senior End User Computing Engineer

Leicester

Hybrid (3 days on site)

£32,080-£38,784 pa

Our client are looking to bring in a Senior EUC Engineer to join the existing team of five. The postholder will utilise their technical skills and be responsible for design, configuration, security, monitoring, management and support of the desktop, print and mobile environment. Hands-on delivery including software deployment, image build, application virtualisation, end point security and antivirus requirements. Essential system/tool knowledge: In Tune, JAMF and Linux.

Main Duties:

1. Administer and maintain a fleet of desktop, print and mobile devices, including Windows PCs, laptops, Mac computers, and mobile devices(iOS and Android). Ensure consistent configuration, performance, and security across all user endpoints.
2. Build and configure desktop base images for Windows, Mac & Linux, tailored for different environments (e.g., IT labs, staff, Teaching& Learning spaces).Oversee the provisioning and deployment of images for specific projects, such as annual T&L spaces refresh and clearing operations.
3. Collaborate with stakeholders to scope, procure, and package software for deployment across the university's computing environment. Utilise tools such as Microsoft System Centre Configuration Manager (SCCM), JAMF and InTune to ensure successful and efficient software delivery.
4. Enhance endpoint security through the configuration and deployment of antivirus software, encryption tools, and other security measures. Regularly apply software updates and security patches to mitigate vulnerabilities and ensure compliance with security standards.
5. Manage and maintain desktop deployment tools, including SCCM and JAMF, to ensure efficient software distribution, patch management, and system updates. Implement proactive changes and enhancements to maintain a secure and optimised PC environment.

Please apply online today if you have the relevant skills and experience for the role.