Endoscopy Scheduling Coordinator

Stockport, England, United Kingdom

7/23/2025

The Endoscopy Administration Department provides the administrative support to the Endoscopy Unit. As part of a team, The Endoscopy booking and scheduling officer will take a lead role in managing waiting lists for a delegated number of consultants. The Endoscopy booking and scheduling officer is responsible for managing all of the 2WW, urgent, routine and planned patients through the booking process, this includes adding patient to the waiting list, booking the appropriate appointment, sending out the patient bowel preparation and information leaflets about the procedure, while acting as a point of contact for the patients if they have any queries about their appointment. The Endoscopy booking and scheduling officer will also direct any clinical questions to the Endoscopy nurses to ensure professional caring and efficient service is provided to the patient prior to their admission. This service is provided within national and local booking time targets. The Endoscopy booking and scheduling officer will Co-ordinate’s admissions and associated pre-operative assessment clinics and endoscopy lists. The Endoscopy booking and scheduling officer plays a key central role within these services and is required to work in close liaison with NHS colleagues, patients and the general public. Exercises initiative, independent judgement and decision-making with situations arising from the duties described below to ensure an effective, high-quality service.

Managing all the urgent, routine and planned patients through the booking process, this includes adding patient to the waiting list, booking the appropriate appointment from clinic and off the PTL, sending out the patient bowel preparation and information leaflets about the procedure, while acting as a point of contact for the patients if they have any queries about their appointment.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits We Offer To You

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance – for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union– for local financial advice
  
  

For further details / informal visits contact: Name: Muriel Meaney Job title: Endoscopy Administration Manager Email address: [email protected] Telephone number: 0161 419 5211