Engineer (Specialist)

Location: Leeds

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The role will partner with the Senior Techno-Functional Engineer and together represent the Technical Support for a collection of the Bank's LoB systems (back-office systems served by the DGCIO - Central Services and Governors). They will be providing techno-functional support and product delivery services for those systems.

Flexible Working Options

This role is open to flexible working patterns, these may include:

Job share, Flexible start and end time to each day, ability to adapt calendar as needed, this could be to fit in the school run, gym, or appointments. A 50% in-office attendance requirement can be spread across the month to accommodate diverse working patterns, such as the flexibility to purchase a weekly train ticket for certain weeks, compressed hours (subject to approval and policy within the team), working from abroad policy (subject to approval and policy within the team).

A Day in the Role

On any given day you will be supporting a broad range of services, which might include the following:

• Provide application techno-functional support for a range of enterprise-level back-office systems (e.g. IWMS, Catering, Tech Design Architecture, CAD etc.)
• Troubleshoot and resolve technical issues, working closely with other members of the team and with vendor support to ensure high system reliability and performance
• Help to drive improvements in the applications in scope
• Assist with the management of technology and operational risk for the systems allocated.
• Collaborate with cross-functional teams to ensure seamless product delivery and support of systems in scope.
• Provide end user training to business stakeholders (i.e. business users/SMEs) to educate on best practices, functionalities, and capabilities of the applications in scope.
• Work with other team members to support and enhance integrations between the systems in scope and other Bank systems, ensuring data accuracy and consistency.
• Develop custom reports, dashboards, and data visualizations to meet the Bank's unique reporting requirements.
  

Role Requirements

Having a good level of experience in a wide variety of back-office systems, you will maintain, troubleshoot and enhance a broad range of systems that keep day-to-day operations running smoothly.

Minimum Criteria

We're looking for someone who has the following key skills and experience:

• Familiar with application product delivery and support for back-office systems (facilities management, tech support, compliance and other admin functions)
• Good working knowledge of the management, support and configuration of Enterprise Applications
• Ability to analyse and resolve problems unassisted and to carry out some development tasks with minimum guidance

Essential Criteria

We are interested in hearing from candidates who have the following capabilities:

• Basic understanding of different (relational) database management systems (e.g. MS SQL Server, Oracle) and hands on experience performing back-end queries (PL/SQL or SQL Developer)
• Understanding the concepts of implementing and supporting SaaS solutions and of working with external suppliers to integrate with internal systems (i.e. SSO)
• Experience in a similar application support role (familiarity with ITIL, working knowledge of SDLC and familiarity with IT infrastructure like server and database management)
• Good understanding of business processes and how those get facilitated by software solutions

Desirable Criteria

It would also be beneficial, but not necessary, to have some of the following:

• Understanding of scripting tools (e.g. Python, Javascript or Shell) that can be used to support small automations and data tasks
• Excellent communication and presentation skills, with the ability to communicate complex technical concepts to non-technical stakeholders.
• Ability to work collaboratively in a team-based environment.
• Ability to learn new technologies and work with other technical and business owners to implement and support
• Working knowledge of Agile vs Waterfall methodologies and tools (e.g. JIRA and Confluence) as well as the application of each for continuous improvement & delivery is also important.
• Undergraduate or graduate degree in Computer Science, Information Systems, Engineering or a related field.

How this role fits into the wider Bank

Within DGCIO CS&G you will work with people who are passionate about delivering high quality products and services. Unlike many large organisations, we provide both engineering and development in-house and this internal expertise allows us to understand the diverse needs of our historic institution, and work using agile methodologies to deliver them.

You'll focus on providing quality systems and services that matter to the nation's economy. Payment, Analytical, Supervision and Central Functions systems, we develop and support them all as part of our broad remit. Collaborating closely with colleagues across Technology and throughout the organization; you will help deliver safe and supportable services which underpin business processes.

We strive for best-practice and our teams are aligned to structured processes, which we will support you to understand through mentoring, training and formal qualifications.

Digital Enterprise Services Domain

The DES Domain is accountable for the provision of enterprise systems and services that support core business and technology functions across the Bank.

It supports the following key platforms:

• Enterprise Resource Planning (ERP) Platform that includes but is not exclusive to ERP and Human Capital Management (HCM) including core HR, payroll, order processing, accounting, budgeting and resource management
• Power Platform and Application Cloud Services for services such as core Bank-wide D365, RTGS, PRA supervision and customer contact information and insight, Azure applications including the Bank's website hosted in Azure using Kubernetes.

The Bank's technology has changed significantly over the last ten years and we expect a similarly dramatic shift in the next decade. Our platforms must keep pace with financial and governmental institutions across the globe, using standardised and commodity services to improve efficiencies and focus on areas of differentiation. To this end, the Bank has three strategic technology objectives: harnessing new technologies, modernising technology practices and building a digital-first culture.

Our Approach to Inclusion

The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.

At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public.

We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.

For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.

Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application.

Salary and Benefits Information

We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.

We offer a salary as follows:

Leeds circa £40,320 - £45,360

In addition, we also offer a comprehensive benefits package as detailed below:

• Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time.
• A discretionary performance award based on a current award pool.
• An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
• 26 days' annual leave with option to buy up to 12 additional days through flexible benefits.
• Private medical insurance and income protection.

National Security Vetting Process

Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice.

The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis.

The Application Process

Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It's therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process.

This role closes on 12 August 2025.

The assessment process will comprise of two interview stages.

Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.