Engineering Services Manager

Imperial College London, Hammersmith Campus | Full Time |

What can we offer you?

• 25 days annual leave + bank holidays (with option to buy 5 more)
• Competitive Salary
• Matched pension (6–8%)
• Life Assurance & Private Medical Insurance (after 12 months)
• Flexible benefits including retail discounts, electric car scheme, wellbeing support
• Recognition & referral bonus programmes
• Volunteering day & Employee Assistance Programme

Are you a hands-on leader with pressure systems experience and a passion for technical diagnostics?

We’re looking for an experienced Engineering Services Manager to join our Facilities team at Imperial College London (ICL).

This is a pivotal role within our contract management team — ideal for someone with experience of working in a regulated environment who can balance engineering insight with strong operational leadership.

What You’ll Be Doing

• Manage technical operations, leading a team of one supervisor and ten technicians across multiple sites;
• Promote staff development and continuous improvement, mentoring team members and leading by example;
• Drive a culture of safety and quality, with a strong focus on completion of remedial works to maintain statutory compliance;
• Be the main point of contact for technical escalations, completing Root Cause Analysis and compiling technical reports;
• Facilitating clear and transparent communication with clients, direct delivery team and third party stakeholders;
• Manage the performance of sub-contractors including reviewing RAMS and compliance documentation;
• Ensure the efficient scheduling of planned maintenance and timely completion of reactive faults.

What You’ll Need to Succeed

Skills & Experience:

• Strong technical operations background with experience of managing pressure systems;
• Solid understanding of mechanical, electrical and controls disciplines;
• Confident communicator, particularly with multiple client stakeholders;
• Proficient in using CAFM systems, Microsoft Office, and mobile work platforms.

Qualifications:

• IOSH Managing Safely;
• Recognised apprenticeship or degree with mechanical engineering bias.

Why Join Us?

You’ll be part of a highly professional, supportive team working within a world-class academic environment. We offer the opportunity to make a real impact in the smooth running of vital research and healthcare infrastructure. You’ll also benefit from development opportunities and the satisfaction of working on sites where innovation and excellence are the norm.

At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you